Cheese Shop Lead - Bid

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Cheese Shop Lead to enhance the shopping experience by guiding and developing team members. This role requires a passion for leadership, creativity in cuisine, and a commitment to excellent guest service. You will be responsible for implementing merchandising plans, developing team members, and ensuring exceptional customer experiences. Join a diverse and talented family dedicated to nurturing growth and serving the community. If you are eager to inspire others and thrive in a collaborative environment, this opportunity is for you.

Qualifications

• 1 to 3 years of experience in a similar role.
• Food Safety certification is required.

Responsibilities

• Develop and implement merchandising plans.
• Promote the continuous development of Team Members.
• Provide excellent guest service by leading the team.

Skills

Team Leadership

Customer Service

Creativity in Cuisine

Communication Skills

Education

High School Diploma or Equivalent

Job description

Job Summary

Cheese Shop Leads are key players in enhancing the shopping experience. Along with guiding, developing, and coaching Team Members, they execute merchandising initiatives and meet the needs of our guests. To thrive in this position, you should be a team player, understanding that success depends on supporting those around you. You should be eager to support an amazing team, have the drive to grow your leadership career, and inspire others. Creativity with cuisine and fostering others' creativity are also important qualities.

Job Description

• Experience Required: 1 to 3 years
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Develop and implement merchandising plans.
• Promote the continuous development of Team Members and identify candidates for management development.
• Prepare, maintain, and track records for inventories and work processes.
• Control department costs by monitoring and improving operations.
• Oversee and evaluate training for department Team Members.
• Develop and maintain communication with other departments to support marketing plans.
• Provide excellent guest service by leading the team by example, aiming to delight and surprise guests, vendors, and stakeholders.
• Analyze customer and employee satisfaction indices to identify areas for improvement.
• Ensure exemplary customer service and greet guests warmly.
• Understand and adhere to the collective bargaining agreement.
• Prioritize safety for Team Members, guests, and products.
• Handle products and equipment safely, following guidelines.
• Promote an environment embracing diversity, inclusion, and respect for all.

About Us

At Giant Eagle Inc., we are more than just food, fuel, and convenience. We are a diverse and talented family committed to creating a nurturing environment with opportunities for growth. Our caring values make us a top workplace in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores to our corporate office, we work together to serve our communities. Join our Giant Eagle family and start a lasting career with us.