Checkout & Customer Care Specialist

Dollar Tree, Inc.; Shelbyville (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a part-time Customer Service Associate in Shelbyville, Kentucky to deliver a positive shopping experience. You will assist customers, handle transactions, stock shelves, unload items, and maintain a clean, safe store environment.

Responsibilities include providing excellent service, following procedures, and working with team members to ensure smooth operations during shifts. Applicants should be able to lift 30–50 lbs and stand for extended periods.

Qualifications

• Customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and general neatness.
• Other duties as assigned*

Skills

Customer service experience

Follow instructions

Organizational skills

Communication skills

Problem solving

Relationship management

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a part-time Customer Service Associate in Shelbyville, Kentucky to deliver a positive shopping experience. You will assist customers, handle transactions, stock shelves, unload items, and maintain a clean, safe store environment.

Responsibilities include providing excellent service, following procedures, and working with team members to ensure smooth operations during shifts. Applicants should be able to lift 30–50 lbs and stand for extended periods.