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Job Description
Job Title: Checker
Department: Grocery
FLSA: Non-Exempt
General Function
As a cashier, you'll be part of a growing, innovative brand that prides itself on providing best-in-class customer service. We are looking for helpful smiles who enjoy working in a fast-paced, customer-focused environment. The cashier provides fast and friendly service to customers, assists with questions and requests, operates a cash register, and performs related duties such as packaging, working with drive-up or carry-out, and replenishing products as needed.
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations
Reports to: District Store Director, Store Manager, Assistant Managers of GM, Perishables, and Store Operations, Service Managers. No positions report to you.
Primary Duties and Responsibilities
- Provide prompt, efficient, and friendly customer service, showing care, concern, and patience in all interactions.
- Greet customers with a smile and address them by name when possible.
- Assist customers in locating products, securing out-of-reach items, loading heavy items, and passing along suggestions or requests.
- Answer phone calls promptly and courteously.
- Operate cash register accurately, handle transactions, and give proper change and receipts.
- Package merchandise, assist with courtesy services, and ensure a pleasant shopping experience.
- Follow policies regarding sales of tobacco, liquor, and lottery tickets, as well as WIC and food stamps.
- Stock and face shelves, rotate merchandise, and maintain store cleanliness and organization.
- Ensure store safety and security by perceiving immediate surroundings.
- Maintain proper sanitation and personal hygiene standards.
- Adhere to company policies and report to work as scheduled.
Secondary Duties
- Assist with store displays and decorations.
- Know product code dates and assist in other store areas as needed.
- Perform related duties and participate in special projects.
Qualifications
- Ability to follow detailed instructions and perform basic arithmetic.
- No specific education or experience required.
Physical Requirements
- Ability to exert up to 50 pounds of force frequently and 10 pounds constantly.
- Visual acuity from less than 20 inches to more than 20 feet, including color vision and depth perception.
- Perform physical activities such as climbing, stooping, reaching, standing, and lifting.
Working Conditions
Frequent exposure to temperature extremes, dampness, equipment hazards, chemicals, and a fast-paced environment.
Equipment Used
Pallet jack, cash registers, calculator, telephone, intercom, copier, and other store equipment.
Additional Information
Night and weekend shifts are required. This is an entry-level, part-time position in the management and manufacturing job functions across various industries.