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Job Description
Job Title: Checker
Department: Grocery
FLSA: Non-Exempt
General Function: As a cashier, you'll be part of a growing, innovative brand that prides itself on providing best-in-class customer service. We are looking for helpful smiles who enjoy working in a fast-paced, customer-focused environment. The cashier provides fast and friendly service to customers, assists with questions and requests, operates a cash register, and performs related duties such as packaging, working with drive-up or carry-out services, and replenishing products.
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations
Reports to: District Store Director, Store Manager, Assistant Managers of GM, Perishables, and Store Operations, Service Managers. No positions report to you.
Primary Duties and Responsibilities
- Provide prompt, efficient, and friendly customer service, showing caring, concern, and patience in all interactions.
- Greet customers warmly and learn their names when possible.
- Assist customers with locating products, handling out-of-reach items, heavy lifting, and passing along suggestions or requests.
- Operate cash register accurately, handle transactions, redeem coupons, and give change.
- Package merchandise, give packages to customers, and assist courtesy personnel.
- Address customer questions and concerns, following up as needed.
- Follow policies on sales of tobacco, liquor, and lottery tickets, and comply with WIC and food stamp regulations.
- Maintain knowledge of product codes and features, stock shelves, rotate merchandise, and keep the area clean.
- Ensure store safety and security, communicate clearly, and review weekly ads for pricing and sales.
- Maintain register area cleanliness and report cash discrepancies.
- Perform sanitation, hygiene, and dress code adherence.
- Arrive on time and follow schedule.
Secondary Duties
- Assist management with store displays and decorations.
- Know product code dates and assist with register maintenance.
- Perform other duties and projects as assigned.
Knowledge, Skills, and Abilities
- Follow detailed instructions and perform basic arithmetic.
- Understand and follow verbal and written instructions.
Education and Experience
No formal education or experience required.
Physical Requirements
- Ability to exert up to 50 pounds of force frequently and 10 pounds constantly.
- Visual acuity and physical activities such as climbing, stooping, reaching, standing, and walking.
Working Conditions
Exposed to temperature extremes, dampness, equipment hazards, and chemicals in a fast-paced environment.
Equipment Used
Pallet jack, cash registers, calculator, telephone, intercom, and other store equipment.
Additional Information
Position is entry-level, part-time, in retail management and manufacturing industries. Apply today if you're ready to smile!