Chauffeur III - CDL with P Endorsement

Hope Network Behavioral Health; Grand Rapids (MI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

403(b) retirement with company match

Paid time off

Tuition reimbursement and scholarship

Job summary

Hope Network Behavioral Health is seeking a Chauffeur III to transport passengers safely and professionally in Grand Rapids, MI. A valid CDL with a P endorsement is required, with shifts totaling ~24 hours per week and potential early morning / afternoon windows.

The role emphasizes customer service, adherence to safety procedures, and documenting trips and fare information. Medical, dental, and retirement benefits are included, along with paid training and growth opportunities.

Qualifications

• Must have CDL with a P Endorsement.
• Ability to lift 50 pounds and pass DOT physical.
• Pass drug screen and background check.
• Strong customer service and English language skills.

Responsibilities

• Operate vehicles safely and comply with traffic regulations.
• Maintain passenger safety and prepare reports.
• Fuel and maintain vehicle interiors and equipment.
• Log fares and communicate with Care team as needed.

Skills

Customer service

People skills

English proficiency

Safety awareness

HIPAA compliance

Education

CDL with P Endorsement

Tools

Two-way radio

Job description

Make a real impact—help someone build independence while building a career, you’re proud of.

The Chauffeur III is responsible for transporting passengers in a safe and courteous manner, as well as ensuring the wellbeing of the general public and Hope Network property. The position requires a CDL license with a P endorsement.

Schedule

• Monday-Friday 24 hours per week
  • Must be flexible and available to work 5am-9am and/or 1pm-6pm

What You'll Do

Vehicle Operation:

• Maintaining a safe environment by complying with all traffic regulations and adhering to our COVID-19 pandemic response plan.
• Following emergency procedures and enforcing passenger safety/conduct rules.
• Fueling vehicles as necessary.
• Aiding passengers as needed or as requested, as well as verifying that all passengers are properly secured.
• Regulating heating, cooling, and ventilation systems for passenger comfort.
• Upholding vehicle interior in a neat condition during service operation.
• Maintaining manifest information confidentiality.
• Cultivating a professional and positive environment.

Documentation:

• Logging accurate records, including receiving and accounting for fares, radio communications.
• Communicating irregularities to the Customer Care team utilizing a two-way radio to contact and preparing written reports.

What We're Looking For

• You’re a real people-person and have a passion for customer service.
• You respect rules, procedures, directions, and traffic regulations.
• You have a strong command of the English language.
• You’re eager to join a dynamic team and add to its culture of kindness.
• You may have current or prior experience as a bus, shuttle, or ride share driver.

What You Bring

• CDL with a P Endorsement(or the ability to acquire one).
• You’re capable of lifting at least 50 pounds.
• You can pass the Department of Transportation’s physical examination.
• Ability to pass drug screen and background check.
• The ability to adhere to the requirements and standards of the Health Insurance Portability and Accountability Act (HIPAA).
• 1-2 years of related work experience preferred.
• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

Why Hope Network

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.