Chauffeur III - CDL with P Endorsement

Hope Network; Grand Rapids (MI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement with company match

Paid time off

Tuition reimbursement

Career growth opportunities

Employee Assistance Program

Life insurance

Paid training

Virtual Concierge Medical Services

Job summary

Hope Network is seeking a Chauffeur III in Grand Rapids, MI. The role involves transporting passengers safely and courteously, with a CDL license and P endorsement required. Typical schedule is Monday–Friday, 24 hours per week, with early and/or afternoon shifts.

You will support passenger safety, maintain records, and assist with operations while upholding HIPAA-compliant confidentiality. Applicants should have 1–2 years of related experience, the ability to lift 50 pounds, pass DOT physicals

Qualifications

• CDL with a P Endorsement or the ability to acquire one.
• Ability to pass the Department of Transportation’s physical examination.
• Ability to pass drug screen and background check.
• Strong command of the English language.
• 1-2 years of related work experience preferred.

Responsibilities

• Maintaining a safe environment by complying with all traffic regulations and adhering to our COVID-19 pandemic response plan.
• Following emergency procedures and enforcing passenger safety/conduct rules.
• Fueling vehicles as necessary.
• Aiding passengers as needed or as requested, as well as verifying that all passengers are properly secured.
• Regulating heating, cooling, and ventilation systems for passenger comfort.
• Upholding vehicle interior in a neat condition during service operation.
• Maintaining manifest information confidentiality.
• Cultivating a professional and positive environment.
• Logging accurate records, including receiving and accounting for fares, radio communications.
• Communicating irregularities to the Customer Care team utilizing a two-way radio to contact and preparing written reports.

Skills

Customer service

English proficiency

Safety minded

Team player

Flexible schedule

Job description

Make a real impact—help someone build independence while building a career, you’re proud of.

The Chauffeur III is responsible for transporting passengers in a safe and courteous manner, as well as ensuring the wellbeing of the general public and Hope Network property. The position requires a CDL license with a P endorsement.

Schedule

• Monday-Friday 24 hours per week
  • Must be flexible and available to work 5am-9am and/or 1pm-6pm

What You'll Do

Vehicle Operation:

• Maintaining a safe environment by complying with all traffic regulations and adhering to our COVID-19 pandemic response plan.
• Following emergency procedures and enforcing passenger safety/conduct rules.
• Fueling vehicles as necessary.
• Aiding passengers as needed or as requested, as well as verifying that all passengers are properly secured.
• Regulating heating, cooling, and ventilation systems for passenger comfort.
• Upholding vehicle interior in a neat condition during service operation.
• Maintaining manifest information confidentiality.
• Cultivating a professional and positive environment.

Documentation:

• Logging accurate records, including receiving and accounting for fares, radio communications.
• Communicating irregularities to the Customer Care team utilizing a two-way radio to contact and preparing written reports.

What We're Looking For

• You’re a real people-person and have a passion for customer service.
• You respect rules, procedures, directions, and traffic regulations.
• You have a strong command of the English language.
• You’re eager to join a dynamic team and add to its culture of kindness.
• You may have current or prior experience as a bus, shuttle, or ride share driver.

What You Bring

• CDL with a P Endorsement(or the ability to acquire one).
• You’re capable of lifting at least 50 pounds.
• You can pass the Department of Transportation’s physical examination.
• Ability to pass drug screen and background check.
• The ability to adhere to the requirements and standards of the Health Insurance Portability and Accountability Act (HIPAA).
• 1-2 years of related work experience preferred.
• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

Why Hope Network

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.