Chauffeur - Hilton Harrisburg, PA 17101

Hotel Equities; Harrisburg (Dauphin County); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

401(k) with company match

Employee discount

Flexible schedule

Referral program

Job summary

Hotel Equities is seeking a Chauffeur for the Hilton in Harrisburg, PA. You will transport guests promptly and courteously, assist with luggage, and communicate hotel services while maintaining safety and professionalism.

The role requires a valid Class II Driver’s License and high school diploma, with a willingness to work varied shifts to meet hotel demand. Comprehensive benefits are offered as part of the Hilton team.

Qualifications

• Ability to effectively deal with internal and external customers, requiring patience and diplomacy.
• Manual dexterity to load and unload luggage.
• Clear verbal and written English to document pickup/drop-off points.

Responsibilities

• Transport guests to the airport terminal or designated site in a prompt, courteous, and safe manner.
• Abide by traffic regulations and maintain safety during travel.
• Greet customers warmly and assist with inquiries.
• Load and unload luggage and assist with bags.
• Communicate features and services of the hotel.
• Work varied schedules to meet hotel needs.
• Operate a handheld device as required.

Skills

Customer service

English communication

Luggage handling

Education

High school diploma or equivalent

Valid Class II Driver’s License

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Chauffeur for the Hilton in Harrisburg, PA!

Pay Range Starting from USD $13.00/Hr.

Position Summary

TRANSPORT GUESTS IN A PROMPT, FRIENDLY AND COURTEOUS MANNER USING SAFE DRIVING PRACTICES.

Essential Job Duties and Responsibilities

• COMPREHEND AND ABIDE BY ALL TRAFFIC REGULATIONS WHILE TRANSPORTING CUSTOMERS TO AND FROM THE AIRPORT TERMINAL OR OTHER DESIGNATED SITE.
• REMAIN CALM AND ALERT ESPECIALLY DURING EMERGENCIES OR HEAVY HOTEL ACTIVITY AND HANDLE COMPLICATIONS FROM DRIVING IN THE LOCAL COMMUNITY.
• LISTEN, UNDERSTAND AND RESPOND IMMEDIATELY TO CUSTOMER AND EMPLOYEE INQUIRIES AND REQUESTS FOR ASSISTANCE. GREET CUSTOMERS WITH A FRIENDLY AND SINCERE WELCOME.
• LIFT LUGGAGE, PACKAGES AND BOXES FROM CARS, BUSES, VANS AND CARTS, PLACING ITEMS ON THE GROUND, ONTO BAGGAGE CARTS, CONVEYORS OR OTHER VEHICLES.
• CLEARLY COMMUNICATE THE FEATURES, AND SERVICES OF THE HOTEL FACILITIES.
• DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES ARE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
• ABILITY TO USE A HAND-HELD COMPUTER DEVICE.

Other Duties

• MAINTAIN CLEANLINESS OF THE HOTEL VEHICLE BY CLEANING AND WASHING IT WHEN APPROPRIATE.
• TAKE VEHICLE FOR PERIODIC SERVICING AND FUELING AS REQUIRED.
• ASSIST IN VALET WHEN NECESSARY
• ASSIST OTHER DEPARTMENTS AS DIRECTED

PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

Required Knowledge / Skills / Abilities

• ABILITY TO EFFECTIVELY DEAL WITH INTERNAL AND EXTERNAL CUSTOMERS, SOME OF WHOM WILL REQUIRE HIGH LEVELS OF PATIENCE, TACT AND DIPLOMACY TO DEFUSE ANGER.
• SUFFICIENT MANUAL DEXTERITY IN ONE HAND TO BE ABLE TO LOAD AND UNLOAD LUGGAGE.
• ABILITY TO COMMUNICATE EFFECTIVELY VERBALLY AND IN WRITING ENGLISH SUFFICIENT TO ASCERTAIN AND DOCUMENT APPROPRIATE PICK UP AND DROP OFF POINTS, ETC.

DESIRED SOFTWARE PROFICIENCIES: NONE

SUPERVISORY R ESPONSIBILITIES: NONE

Education / Experience

• HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
• VALID CLASS II DRIVER’S LICENSE ISSUED BY THE STATE IN WHICH THE HOTEL IS LOCATED REQUIRED. PROVIDE EVIDENCE OF INSURABILITY BASED ON RISK CONTROL FACTORS ESTABLISHED BY THE COMPANY INSURANCE PROVIDER.
• NO PRIOR EXPERIENCE REQUIRED. PRIOR DRIVER, HOSPITALITY, BELL PERSON OR DOOR PERSON EXPERIENCE PREFERRED.

Physical Requirements

THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:

• FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS; CONSTANT – 6-8 HOURS
• PHYSICAL ACTIVITY & FREQUENCY
• SITTING FREQUENT
• WALKING OCCASIONAL
• CLIMBING STAIRS OCCASIONAL
• CROUCHING/BENDING/STOOPING FREQUENT
• REACHING OCCASIONAL
• GRASPING CONSTANT
• PUSHING/PULLING FREQUENT
• NEAR VISION CONSTANT
• FAR VISION CONSTANT
• HEARING CONSTANTTALKING CONSTANT
• SMELL OCCASIONAL
• TASTE RARE
• LIFTING/CARRYING (# LBS) FREQUENT – UP TO 50 LBS.
• TRAVEL RARE

Materials / Equipment Used

• OPERATION OF VAN AND OTHER VEHICLES.

Pay

$13.00/hour with opportunity for tips

Hours

Floater position. May work early morning (4 AM - 12 PM), midday (10 AM - 6 PM), and evening (4 PM - 12 AM). Times may vary based on business demand.

Amazing Benefits At A Glance

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• 401(k) with company match
• Employee discount
• Flexible schedule
• Referral program