Chatbot Quality & Data Annotation Engineer

Zobility; Dearborn (MI); In loco; USD 45.000 - 75.000; Tempo pieno

Descrizione del lavoro

Zobility is seeking a detail-oriented Data Annotation professional to enhance chatbot quality through a structured human-in-the-loop feedback system in Dearborn, MI. You will review conversations, apply labeling guidelines, and document decisions with clear rationales to ensure accuracy and reliability of AI outputs.

Ideal candidates will have experience labeling conversational AI data, strong analytical skills, and fluency in English. Automotive industry familiarity is a plus.

Competenze

• Analytical, communications, and data annotation for voice and text.
• Experience labeling conversational AI data (text and audio).
• Automotive industry experience preferred.
• English fluency with strong reading and writing skills.

Mansioni

• Improve chatbot response quality by human-evaluated feedback loop.
• Review conversations including turns, model responses, citations, and metadata in client tools.
• Apply labeling guidelines, taxonomies, decision rules, and complete labels with rationales.
• Evaluate chatbot performance across defined dimensions.
• Identify content needing expert review or is ambiguous or safety-relevant.
• Maintain records in client systems and provide weekly reports.
• Suggest improvements to guidelines and taxonomy with client approval.

Conoscenze

Analytical

Communication

Data Annotation

English Fluency

Attention to Detail

Descrizione del lavoro

Zobility is seeking a detail-oriented Data Annotation professional to enhance chatbot quality through a structured human-in-the-loop feedback system in Dearborn, MI. You will review conversations, apply labeling guidelines, and document decisions with clear rationales to ensure accuracy and reliability of AI outputs.

Ideal candidates will have experience labeling conversational AI data, strong analytical skills, and fluency in English. Automotive industry familiarity is a plus.