Chat Customer Service Representative -Temporary Work on-site Ahmedabad

Smart Lion; United States; Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Chat Customer Service Representative to enhance their customer support team. In this role, you will engage with customers through various digital platforms, providing timely resolutions to their inquiries. You will thrive in a dynamic 24/7 work environment, showcasing your exceptional written communication skills. This position offers the potential for remote work based on performance after an initial in-office period. Join a forward-thinking company that values flexibility and customer satisfaction, and make a meaningful impact in the world of customer service.

Qualifications

• Strong written communication skills are essential for resolving customer issues.
• Ability to adapt to a flexible work environment.

Responsibilities

• Resolve customer issues via chat services including text, email, and social media.
• Work in a 24/7 environment with potential for remote work based on performance.

Skills

Written Communication Skills

Flexibility

Job description

Chat Customer Service Representative

Interview Location: Vadodara

Job Location: Ahmedabad

Requirements:

• Great written communication skills including grammar
• Flexibility to work in a 24/7 environment
• WFO for 6 months, with potential to WFH based on performance

Required Candidate Profile

In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, and direct messaging, as well as other nonverbal platforms.