Chase Park Plaza Food and Beverage Assistant Manager

Sonesta International Hotels; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Food and Beverage Assistant Manager, responsible for overseeing service quality and staff performance within The Preston and Chase Club. The role demands strong communication skills and a commitment to guest satisfaction while adhering to health and safety regulations. This full-time position offers benefits including medical, dental, and educational assistance.

Benefits

Medical, Dental and Vision Insurance

Health Savings Account with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long Term Disability Insurance

Various Employee Perks and Discounts

Qualifications

• Ability to lift items weighing up to 50 pounds.
• Strong communication skills for guest interaction.
• Basic math for cash handling and scheduling.

Responsibilities

• Supervise service and delivery of menu items.
• Train and schedule employees for proper coverage.
• Inspect food presentation and cleanliness.

Skills

Problem solving

Communication

Organizational

Training

Education

Alcohol awareness certification

Food service permit

Job description

Chase Park Plaza Food and Beverage Assistant Manager

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Chase Park Plaza Food and Beverage Assistant Manager

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Job Description Summary

Supervise the service and delivery of menu items in The Preston, Chase Club, and In Room Dining ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

Job Description Summary

Supervise the service and delivery of menu items in The Preston, Chase Club, and In Room Dining ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

Job Description

Key Job Functions

• Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
• Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Oversee cash handling and check/credit policies and procedures.
• Inspect The Preston and Chase Club daily to ensure high quality food and food presentation and cleanliness.
• Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
• Perform and ensure set-up and closing side-work; stocks service station, makes coffee, etc. Preset trays as necessary; prepares flatware “roll-ups”.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May routinely greet guests and serve food and beverage.

• Deliver Passionate & Engaging Service to our Guests
• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
• You will consistently deliver our GUEST model:
• Greet or welcome everyone, warmly with a smile
• Use eye and ear contact and guest’s name
• Establish/anticipate needs
• Solve and own all requests/complaints
• Thank everyone
  
  
• Build solid relationship with your Colleagues
• Treat colleagues with respect and dignity
  
  
  

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications And Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Carrying or lifting items weighing up to 50 pounds
• Moving about the outlet(s)
• Handling food objects and products
• Bending, stooping, kneeling
• Communication skills are utilized a significant amount of time when interacting with customers and employees
• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
• Mathematical skills, including basic math, cash handling, are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• May be required to work nights, weekends, and/or holidays.
  
  
  

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance
  
  
  

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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