Charter Sales Representative

Pavago; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Pavago is seeking a Charter Sales Executive to manage and close high-value private aviation charter deals in a remote role. You will handle inbound inquiries, build relationships with high-net-worth clients, and deliver tailored private flight solutions while coordinating with internal teams for flawless execution.

The ideal candidate excels in luxury sales and relationship-based selling, with strong English communication and comfort working remotely in EST hours on a rotating on-call basis.

Qualifications

• Proven experience in sales, luxury services, high-ticket client-facing roles, and relationship-based selling.
• Strong verbal and written English communication skills.
• Experience using CRM systems such as Salesforce and HubSpot.

Responsibilities

• Manage inbound charter inquiries from prospective and returning clients.
• Convert qualified opportunities into confirmed charter bookings.
• Recommend tailored aircraft and flight solutions based on passenger requirements, routes, timing, and preferences.
• Negotiate pricing and close high-value deals in a fast-moving environment.
• Maintain CRM updates and pipeline for charter bookings and client activity.

Skills

Sales

Luxury services

High-ticket client-facing roles

Relationship-based selling

English communication

Tools

Salesforce

HubSpot

CRM platforms

Job description

Charter Sales Executive (Private Aviation & High-Ticket Sales) ? Remote Full-Time | Remote | EST Hours (Rotating On-Call Coverage)

About the Role

We're hiring a relationship-driven and highly polished Charter Sales Executive to manage and close high-value private aviation charter deals. This is not a transactional sales role. You'll be responsible for:

• Managing inbound charter inquiries
• Building relationships with high-net-worth clients
• Creating tailored private flight solutions
• Closing high-ticket bookings
• Delivering a luxury white-glove client experience

You'll work directly with clients seeking premium private aviation services while coordinating internally to ensure seamless booking execution from inquiry through post-flight support.

If you thrive in:

• Luxury sales
• Private aviation
• Relationship management
• High-ticket deal environments
• Fast-paced client communication

What You'll Own

High-Ticket Charter Sales & Deal Conversion

• Manage inbound charter inquiries from prospective and returning clients
• Convert qualified opportunities into confirmed charter bookings
• Recommend tailored aircraft and flight solutions based on:
• Passenger requirements
• Route logistics
• Timing
• Aircraft preferences
• Maximize revenue while maintaining premium client service standards
• Negotiate pricing and close deals confidently in a fast-moving environment

Client Relationship Management (White-Glove Experience)

• Build long-term relationships with:
• High-net-worth individuals
• Executives
• Corporate travelers
• Luxury clientele
• Deliver a luxury-level customer experience from inquiry to completed flight
• Maintain proactive communication and responsiveness throughout the booking process
• Drive repeat business through exceptional relationship management

End-to-End Charter Coordination

• Guide clients through:
• Aircraft selection
• Charter pricing
• Scheduling
• Logistics
• Booking confirmation
• Coordinate internally to ensure flawless execution and operational alignment
• Provide updates throughout the charter lifecycle
• Support clients with urgency and professionalism during time-sensitive requests

Communication & Operational Coordination

• Communicate across:
• Phone
• Email
• Slack
• WhatsApp
• Coordinate with:
• Operations teams
• Scheduling teams
• Aviation partners
• Internal stakeholders
• Participate in rotating on-call schedules to support 24/7 charter responsiveness

CRM & Pipeline Management

• Maintain clean and accurate sales records inside:
• Salesforce
• CRM systems
• Charter tracking platforms
• Track:
• Inquiries
• Quotes
• Bookings
• Client activity
• Revenue opportunities
• Ensure strong pipeline visibility and organized follow-up management

Requirements

Core Requirements

• Proven experience in:
• Sales
• Luxury services
• High-ticket client-facing roles
• Relationship-based selling
• Strong verbal and written English communication skills
• Confident handling premium clientele and high-value conversations
• Strong organizational and multitasking abilities
• Comfortable working remotely in a fast-paced environment
• Ability to work EST hours with rotating on-call availability
• Experience using CRM systems such as:
• Salesforce
• HubSpot
• Similar platforms

Nice to Have

• Experience in:
• Private aviation
• Charter sales
• Luxury hospitality
• Travel services
• Familiarity with:
• Avinode
• Charter quoting systems
• Private aircraft categories
• Understanding of:
• Part 135 operations
• Private aviation logistics
• Cryptocurrency transactions
• Existing network within luxury travel or aviation industries

What Makes You a Strong Fit

• You build relationships ? not just transactions
• You communicate with professionalism, confidence, and polish
• You stay calm under pressure in high-value client environments
• You move quickly while maintaining attention to detail
• You thrive in luxury service and fast-response sales environments
• You take ownership of the client experience from start to finish

What a Typical Day Looks Like

• Respond to inbound charter requests and inquiries
• Build relationships with prospective and returning clients
• Recommend aircraft and customized charter solutions
• Coordinate quotes, pricing, and booking logistics
• Work with operations teams to ensure smooth execution
• Maintain CRM updates and sales pipeline tracking
• Follow up proactively to maximize conversions and repeat bookings

In short: You turn high-value charter inquiries into closed bookings while delivering a seamless luxury aviation experience.

Key Metrics for Success (KPIs)

• Charter deal conversion rate
• Revenue generated per booking
• Client satisfaction and repeat business
• Response time to inbound inquiries
• CRM accuracy and pipeline organization
• Retention and long-term client relationships

Why This Role Stands Out

• High-ticket luxury sales environment
• Relationship-driven sales with premium clientele
• Direct exposure to the private aviation industry
• Fast-paced, high-growth sales environment
• Opportunity to work with:
• Executives
• Entrepreneurs
• Luxury travelers
• Strong growth opportunities into:
• Senior Charter Sales
• Aviation Sales Leadership
• Sales Director roles

Interview Process

• Initial Phone Interview
• Video Interview
• Final Client Interview
• Offer & Onboarding