Charles River & Eagle Systems Support Engineer

Synechron

United States

On-site

USD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Highly competitive compensation
Comprehensive insurance plan
Extensive training opportunities
Maternity & paternity leave plans

Job summary

A leading global consulting firm is seeking an experienced Support Specialist proficient in Charles River, Eagle Pace, and Eagle STAR platforms. The successful candidate will troubleshoot complex system issues, manage upgrades, and ensure seamless integration across critical investment management systems. With a focus on operational efficiency, candidates must have over 4 years of relevant experience and excellent communication skills. This position also offers a competitive compensation package and opportunities for professional development.

Qualifications

  • 4+ years of experience supporting Charles River, Eagle Pace, and Eagle STAR platforms.
  • Strong understanding of asset management workflows and compliance activities.
  • Excellent troubleshooting and system performance tuning skills.

Responsibilities

  • Provide Level 4/5 technical support for investment management platforms.
  • Troubleshoot and resolve complex issues related to trade processing.
  • Manage system upgrades and integrations to ensure workflow consistency.

Skills

Charles River support
Eagle Pace support
Eagle STAR support
Troubleshooting
User management
System performance tuning
Stakeholder management

Tools

Bloomberg
Reuters
APIs

Job description

A leading global consulting firm is seeking an experienced Support Specialist proficient in Charles River, Eagle Pace, and Eagle STAR platforms. The successful candidate will troubleshoot complex system issues, manage upgrades, and ensure seamless integration across critical investment management systems. With a focus on operational efficiency, candidates must have over 4 years of relevant experience and excellent communication skills. This position also offers a competitive compensation package and opportunities for professional development.
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