Charitable Giving Coordinator

Community Foundation of Greater Des Moines; Des Moines (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Charitable Giving Coordinator at the Community Foundation of Greater Des Moines provides essential support to the Charitable Giving and Affiliate Teams, ensuring outstanding customer service for current and prospective fund holders.

The role focuses on fund administration, data integrity, and generating donor impact reports, while maintaining organized electronic files and CRM data.

Qualifications

• Associate degree preferred and 3–5 years related administrative or customer service experience.
• Experience with data processing and project management is desired.
• Prior donor relations experience and community knowledge are preferred.

Responsibilities

• Support donor relations and fund administration activities while ensuring data integrity.
• Generate donor impact reports and manage electronic files and data management systems.

Skills

Dependability

Adaptability/Flexibility

Customer Focus

Attention to Detail

Discernment

Education

Associate degree

Tools

CRM databases

Microsoft Excel

Job description

PURPOSE OF POSITION

The Charitable Giving Coordinator provides support to enhance the function and success of the Charitable Giving and Affiliate Teams. The Charitable Giving Coordinator ensures current and prospective fund holders receive a personal approach to philanthropy through outstanding customer service. This position works closely with staff on the Charitable Giving and Affiliate Teams to implement strategies to ensure donors’ philanthropic objectives are met, their knowledge of the community is broadened and their relationship with the Community Foundation is strong. The Charitable Giving Coordinator is responsible for providing support to prospective donors, current fund holders and Community Foundation staff related to fund administration, ensuring data integrity, generating donor impact reports, managing electronic files and data management systems.

CORE COMPETENCIES

• Dependability
• Adaptability/Flexibility
• Customer Focus
• Attention to Detail
• Discernment

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Associate’s degree from a two-year college or business school preferred. Three to five years related administrative assistant or customer service experience or equivalent combination of education and experience will be considered. Prior data processing and project management experience desired, with knowledge of customer relationship management databases and Microsoft Excel. Prior donor relations experience and community knowledge are preferred.

SALARY

The Community Foundation is committed to pay equity and provides a comprehensive compensation package which includes annual salary and benefits benchmarking. Salary range will be shared with candidates prior to the interview process, or upon inquiry.

COMMUNITY FOUNDATION OF GREATER DES MOINES

For over 50 years, the Community Foundation of Greater Des Moines has improved quality of life for all by promoting charitable giving, connecting donors with causes they care about and providing leadership on important community issues. We’re simply to and when changed? Actually the html shows "We’re simply better together."