Chargeback Manager

TSS - Temporary Staffing + Search; New York (NY); Remote; USD 120,000 - 140,000; Full time

Job summary

A leading healthcare distribution center is seeking a full-time Chargeback Manager to oversee the chargeback process. This role requires building a team and ensuring compliance with contract terms and regulatory requirements. Candidates should have extensive experience in chargebacks and strong analytical skills, along with a Finance or Accounting background.

Benefits

Health benefits including Medical, Vision, and Dental

PTO and paid sick leave

Paid holidays and free parking

Qualifications

• 5+ years of experience in chargebacks or revenue cycle management required.
• Supervisory experience required.
• Strong understanding of chargeback regulations and pricing structures.

Responsibilities

• Manage end-to-end chargeback process including submission, tracking, and reconciliation.
• Ensure compliance with wholesaler agreements and GPO contracts.
• Prepare and present monthly reports on chargeback performance.

Skills

Analytical skills

Organizational skills

Problem-solving skills

Education

Bachelor’s degree in Finance, Accounting, Business

MBA or CPA

Tools

NetSuite

Excel

Job description

TSS is partnering with a healthcare distribution center out of Port Washington, NY, to hire a direct hire, full-time, local remote Chargeback Manager.

Reporting to the COO, this newly formed role as a Chargeback Manager is responsible for overseeing the chargeback process, ensuring accurate and timely submission and reconciliation of manufacturer chargebacks in compliance with contract terms and regulatory requirements.

Key Responsibilities:

• Eventually will build and supervise a very small team of chargeback analysts or specialists.
• Manage the end-to-end chargeback process, including submission, tracking, validation, and reconciliation of chargebacks to drug manufacturers.
• Ensure compliance with wholesaler agreements, GPO contracts, and manufacturer pricing programs (including AMP, 340B, and Medicaid pricing implications).
• Oversee the accuracy of contract pricing, membership eligibility, and product eligibility in chargeback submissions.
• Analyze chargeback rejections and discrepancies; coordinate with internal teams and manufacturers to resolve issues promptly.
• Work closely with accounts receivable, accounts payable, sales, and IT departments to ensure data integrity and resolution of chargeback-related issues.
• Maintain and improve processes for monitoring chargeback aging, recoveries, and KPIs.
• Prepare and present monthly reports on chargeback performance, outstanding balances, and issue resolution metrics to senior leadership.
• Stay updated on industry regulations (e.g., Medicaid rebate programs, drug pricing transparency laws) that impact chargeback procedures.

Qualifications:

• Must be local remote to the office location. A resident of New York and New Jersey is required.
• Bachelor’s degree in Finance, Accounting, Business, or related field; MBA or CPA preferred.
• Supervisory experience required.
• Strong understanding of medication contracts, pricing structures, and chargeback regulations. Including 340B and GPO contracts knowledge.
• 5+ years of experience in chargebacks, revenue cycle management within medical, drug, or healthcare distribution is required.
• 3+ years of proficiency with NetSuite or other ERP systems and advanced Excel skills.
• Exceptional analytical, organizational, and problem-solving skills.

Compensation and Benefits

The salary range is $120,000-$140,000yr DOE. Health benefits include: Medical, Vision, and Dental, PTO, paid sick leave, paid holidays, free parking, and more!

About Us

TSS (Temporary Staffing & Search) is a boutique employment agency established in 1999, dedicated to connecting exceptional talent with organizations that are making a difference. Originally founded as Temporary Staffing by Suzanne Ltd., TSS has evolved over the years while maintaining its core belief: that every person has value and deserves to be treated with respect. We are still a woman-owned enterprise, and we continue to nurture the strong personal relationships we've built over the past two decades within our extensive network of job seekers and employers.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Medical Equipment Manufacturing, Pharmaceutical Manufacturing, and Retail Health and Personal Care Products

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