Charge Nurse - Triage Nurse

State of North Carolina; Raleigh (NC); On-site; USD 59,000 - 96,000; Full time

Job summary

A leading government agency in North Carolina is seeking a Triage Charge Nurse to provide comprehensive clinical care. The role involves evaluating medical conditions via telehealth, formulating care plans, and leading a triage team. A strong nursing background and RN license are essential for this position. Applicants are eligible for a sign-on bonus of $7,500.

Benefits

Employee health insurance options

Paid vacation and sick leave

Qualifications

• Strong ability to interpret complex clinical information accurately.
• One year of nursing experience required.

Responsibilities

• Conduct telehealth triage and evaluate medical complaints.
• Develop and implement care plans based on established protocols.
• Provide education and training for the triage team.

Skills

Professional nursing practices

Pharmacology

Physical assessment

Patient safety

Critical thinking

Effective communication

Education

Licensed Registered Nurse in North Carolina

Job description

3 days ago Be among the first 25 applicants

Description of Work

NOW ELIGIBLE FOR A $7,500 SIGN-ON BONUS.

To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee subject to the State Human Resources Act.

The Triage Charge Nurse provides comprehensive clinical care through assessment, intervention, coordination, and education to promote offender health and safety. Key duties include conducting telehealth triage via telephone or video consultations, evaluating medical complaints, and formulating timely nursing responses. The nurse performs accurate clinical assessments by integrating subjective symptoms with objective findings, applying sound nursing judgment, and operating independently within the scope of the Nurse Practice Act.

This position supports continuity of care by developing and implementing care plans based on established protocols, provider guidance, and facility policy. It also includes assisting with urgent care, administering medications, coordinating follow-up care, responding to medical and mental health emergencies, and providing education on chronic disease, communicable conditions, treatment compliance, and preventive health measures. The nurse collaborates closely with providers, dental, and behavioral health teams, and follows through on clinical recommendations. The role requires the ability to think critically, make evidence-based decisions, and maintain a compassionate and professional demeanor. The Triage Nurse must foster trust with patients and contribute positively to interdisciplinary teamwork. The Triage Charge Nurse holds significant administrative and leadership responsibilities to support the delivery of quality care across multiple sites. Core duties include documenting and reviewing triage encounters and clinical actions, maintaining accurate and up-to-date nursing records, and generating routine reports related to clinical volume, case types, and performance metrics.

The Triage Charge Nurse will provide education and training for the triage team, report clinical concerns to the appropriate clinical chains of command and provide updates and guidance to custody personnel.

As a clinical leader, the Triage Nurse assists in orienting and mentoring nursing staff, delivering on-the-job training, and supporting quality assurance initiatives. The nurse serves as a resource for clinical decision-making, delegates appropriately, and communicates effectively with staff, management, and custody and medical personnel. This role requires strong organizational skills, a systematic approach to service delivery, and the ability to prioritize under pressure. The nurse must model professionalism, provide compassionate support to patients and families, and contribute meaningfully to staff development and interdisciplinary care planning.

Work Schedule: The position will require working any shift, including weekends and holidays, as needed with limited supervision.

• This is a full-time position (40 hours per week) with State Benefits. **Applicants must pass a background check to be eligible for this job.**
  
  

Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

Knowledge, Skills And Abilities / Competencies

The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application. If you would like more information on how to apply for our jobs through the state application and/or more information on Knowledge, Skills and Abilities (KSAs), click on the following resource links: Introduction to the State Government Job Applicationand/or Knowledge, Skills and Abilities (KSAs). Note: To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Strong knowledge of professional nursing practices, pharmacology, physical assessment, and patient safety.
• Documented ability to interpret and convey complex clinical information clearly and confidently both orally and in writing is critical.
  
  

Minimum Education And Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.

Licensed to practice as a Registered Nurse in the State of North Carolina and one year of nursing experience.

Supplemental and Contact Information

Come Join Us To Make A Difference

Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.

The Division of Comprehensive Health Services is dedicated to providing evidence-based, compassionate, and constitutionally consistent medical care to all offenders in custody. Their goal is to ensure that all offenders receive full-spectrum medical care from the time of entry until their release.

The team of physicians, nurses, behavioral health services, dental services, psychiatric services, pharmacy services, and licensed healthcare administration services work together to provide emergent, acute, routine, and chronic health care, as well as preventive medicine at all prison facilities. They also coordinate with specialists and other clinical consultants outside of prisons throughout the state to ensure comprehensive health and well-being towards a safe transition from prison, improving public health, and decreasing recidivism.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions(Download PDF reader)(Download PDF reader).
  
  

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Monique Cowan at [e-mail].

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (Information should be provided in the appropriate areas to include the following: Education – including high school, Work Experience – each position should be listed separately, Certificates and Licenses Skills and Additional Information) I acknowledge the requirement.

• Yes, I understand and have fully completed all requirements
  
  

02

Did you get personalized career search assistance from the JoinNC initiative for displaced workers?

• Yes
• No
  
  

03

Do you have a valid, unrestricted license to work in North Carolina as a Registered Nurse?

• Yes
• No
  
  

04

If you answered "yes" to the above question, attach a copy (picture) of your license to your application to be considered for this position.

• Yes, I have attached a copy of my license.
• No, I did not provide a copy of my license and I understand my application may be considered incomplete.
  
  

05

This position requires extensive knowledge of pharmacology. What is your experience level relating to pharmacology?

• Advanced
• Intermediate
• Beginner
• No experience
  
  

06

What is your experience with writing and interpreting complex clinical information?

• Advanced
• Intermediate
• Beginner
• No experience
  
  

07

Do you have experience in educating and training nursing staff? (Experience must be clearly documented)

• Yes
• No
  
  

08

Have you ever been convicted of an offense against the law other than a minor traffic violation? (A conviction does not mean you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the position for which you are applying.)

• Yes
• No
  
  

09

If you answered "yes" that you have been convicted of an offense against the law other than a minor traffic violation, please explain the nature of the conviction and the date. (Otherwise, enter "NA")

• Required Question

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Government Administration

Referrals increase your chances of interviewing at State of North Carolina by 2x

Sign in to set job alerts for “Triage Nurse” roles.

Raleigh, NC $59,900.00-$95,220.00 3 months ago

Aveanna Healthcare Private Duty Nurse LPN - Various Patients/Overnight Cases

Registered Nurse (Group Nurse) - Hope and Wellness Center

Weekend On-Call LPN – Part-Time (Sign-On Bonus Available)

Health Care Technician I / CNA (Broughton Hospital)

Raleigh, NC $35,360.00-$44,621.00 3 days ago

Raleigh, NC $59,900.00-$95,220.00 2 days ago

Registered Nurse - $70,000 Minimum Pay - Sign-on Bonus Offered - Longleaf NMT Center

Registered Nurse - $70,000 Minimum Pay - Sign-on Bonus Offered - Central Regional Hospital

Apex, NC $67,000.00-$87,000.00 7 months ago

Chapel Hill, NC $60,820.00-$98,680.00 3 months ago

Raleigh, NC $59,900.00-$95,220.00 5 months ago

Registered Nurse (2nd shift) - ***$12,000 Sign-on Bonus Offered*** - Whitaker PRTF

Raleigh, NC $58,898.00-$88,348.00 5 months ago

Licensed Practical Nurse (LPN) or Registered Nurse (RN)

Aveanna Healthcare Private Duty Nurse RN - Various Patients/Overnight Cases

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.