Channel Strategy Sr. Director

Tyler Technologies, Inc.; Plano (TX); On-site; USD 131,000 - 173,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Tyler Technologies, Inc. seeks a Channel Strategy Sr. Director to own the channel strategy, drive revenue performance, and align multiple divisions within the Payments ecosystem.

This executive will liaise between Payments and divisional leadership, steering initiatives that accelerate transaction revenue and support Tyler's 2030 goals. The role requires overseeing product readiness, sales motions, and operational dependencies while ensuring the channel operates as a cohesive matrix with the

Qualifications

• Bachelor's degree (or equivalent) in business, finance, marketing, or related field.
• 7-10+ years of leadership experience in operations, revenue management, or transformation roles.
• Demonstrated success overseeing revenue forecasting, sales pipelines, and crossfunctional revenue initiatives.
• Proven ability to serve as a crossfunctional executive liaison across product, sales, operations, and finance.
• Strong strategic thinking, organizational leadership, and program management capabilities.
• Exceptional interpersonal influence and communication skills; able to operate confidently at both executive and operational levels.
• Familiarity with Microsoft Dynamics CRM, Power BI, and Salesforce.
• Ability to travel up to 30%.

Responsibilities

• Architect enterprise channel strategy for assigned divisions with alignment to the 2030 revenue model.
• Develop and govern an 18-month channel plan covering product readiness, sales motions, and financial targets.
• Prioritize and approve channel initiatives to maximize revenue acceleration and cross-functional impact.
• Oversee divisional channel revenue performance and drive toward monthly, quarterly, and annual targets.
• Monitor revenue trends, forecast accuracy, and Ahead/Behind status relative to the 2030 goal.
• Anticipate revenue opportunities; lead corrective action plans with FP&A and Revenue Ops.
• Own the shadowed revenue goal for the channel, identifying revenue and expense optimization opportunities.
• Serve as the primary executive contact between Payments and divisional leadership.
• Drive alignment across product, sales, development, implementation, and operations.
• Cultivate executive-level trust and influence ensuring clarity and urgency in Payments' strategy.
• Maintain understanding of the sales pipeline and ARR conversion pace.
• Track implementation backlog and ensure feature delivery aligns with channel strategy.
• Keep updated on product roadmap to represent divisional needs.
• Own monthly executive channel readouts with KPIs, risks, and actions.
• Report channel health KPIs including revenue growth and forecast accuracy.
• Lead recurring executive and operational touchpoints to maintain alignment.

Skills

Executive liaison

Revenue forecasting

Crossfunctional leadership

Strategic thinking

Program management

Communication skills

MS Dynamics CRM

Power BI

Sales & Ops alignment

Education

Bachelor's degree in business/finance/marketing

Tools

Microsoft Dynamics CRM

Power BI

Salesforce

Job description

Channel Strategy Sr. Director

The Payments Channel Strategy Director is an enterprise leader responsible for owning the channel strategy, revenue performance, and crossdivisional alignment for one or more of Tyler's business divisions. Serving as the executive liaison between the Payments Organization and divisional leadership, this role drives and governs the strategies, processes, and initiatives that accelerate transaction revenue growth and advance Tyler's 2030 revenue goal within that channel.

This leader drives clarity, accountability, and execution across all aspects of the channel - product, sales, implementation, operations, and FP&A - ensuring that each division's payments channel operates as a highperforming, cohesive matrix organization in concert with the Payments organization. The Director cultivates executivelevel trust, removes barriers, anticipates revenue opportunities, and ensures that channel performance is measured, communicated, and continuously improved.

The Payments Channel Strategy Director will strategically develop channel plans to achieve divisional transaction revenue targets and understand the levers impacting and/or stalling revenue growth in the channel.

The Payments Channel Strategy Director will sit within the Payments Organization, reporting to the Vice President, Revenue Operations.

As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Yarmouth, Maine | Troy, Michigan | Plano, Texas | Overland Park, Kansas

Travel

10-25%

Responsibilities

Channel Strategy and Governance

• Architect enterprise channel strategy for assigned divisions, ensuring alignment with Payments' 2030 revenue model and Tyler's longterm growth objectives.
• Develop and govern an 18month channel plan covering product readiness, sales motions, implementation pacing, operational dependencies, and financial targets.
• Prioritize and approve channel initiatives, sequencing work to maximize revenue acceleration and crossfunctional impact.

Transaction Revenue Leadership

• Oversee divisional channel transaction revenue performance; collaborate with division to drive to monthly, quarterly, and annual targets.
• Maintain deep fluency in transaction revenue trends, forecast accuracy, and Ahead/Behind status relative to the 2030 goal.
• Anticipate and model revenue opportunities; identify stalls and lead corrective action plans.
• In partnership with FP&A and Revenue Operations, own the shadowed transaction revenue goal for the assigned channel, including identifying and executing revenue and expense optimization opportunities.

CrossFunctional Alignment and Relationships

• Serve as the primary executive point of contact between Payments and divisional leadership.
• Drive alignment across product, sales, development, implementation, and operations to ensure channel readiness and coordinated execution.
• Cultivate executivelevel trust and influence, ensuring divisional leaders have clarity, urgency, and confidence in Payments' strategy and commitments.

Operational Insight

• Maintain understanding of the sales pipeline, including inyear and futureyear revenue impact.
• Track the implementation pipeline and backlog, monitoring ARR conversion pace and identifying operational constraints.
• Stay current on the product roadmap, ensuring divisional needs are represented and feature delivery aligns with channel strategy.

Performance Management & Executive Reporting

• Own the monthly executive channel readout, synthesizing KPIs, risks, opportunities, and required actions for Payments and divisional leaders.
• Track and report channel health KPIs, including revenue growth, adoption metrics, forecast accuracy, and implementation conversion pace.
• Establish and lead recurring executive and operational touchpoints to maintain alignment, ensure progress, and reinforce accountability.

Qualifications

• Bachelor's degree (or equivalent experience) in business, finance, marketing, or related field.
• 7-10+ years of leadership experience in operations, revenue management, or transformation roles.
• Demonstrated success overseeing revenue forecasting, sales pipelines, and crossfunctional revenue initiatives.
• Proven ability to serve as a crossfunctional executive liaison across product, sales, operations, and finance.
• Strong strategic thinking, organizational leadership, and program management capabilities.
• Exceptional interpersonal influence and communication skills; able to operate confidently at both executive and operational levels.
• Strong analytical skills with the ability to identify trends, model scenarios, and drive databased decisions.
• Familiarity with Microsoft Dynamics CRM, Power BI, and Salesforce.
• Ability to travel up to 30%.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $131,427 - $172,930 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.