Channel Sales Rep (Broker Manager)

Highmark Health; Pennsylvania; Remote; USD 48,000 - 72,000; Full time

Job summary

An established industry player is seeking a dynamic Channel Sales Representative to drive sales and foster relationships with clients. This role involves collaborating with agents and exchanges, ensuring client satisfaction, and implementing effective sales strategies. You will be responsible for developing business plans to enhance profitability and retention while providing training and support to agents. If you're passionate about sales and have a knack for building relationships, this opportunity offers a chance to make a significant impact in a growing organization.

Qualifications

• Bachelor's degree required or 6 years of related experience.
• Experience in healthcare, insurance, or sales preferred.

Responsibilities

• Drive sales through various channels and develop business plans.
• Conduct routine service calls and support clients throughout the relationship.
• Provide product and sales training to agents.

Skills

Knowledge of Medicare Marketing Guidelines

Knowledge of insurance products and terminology

Presentation skills

Communication skills

Negotiation skills

Organizational skills

Problem Solving

Sales Experience

Influence

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Health Care Administration

6 years of progressive experience in lieu of a Bachelor's degree

Job description

Thank you for your interest in employment at a Highmark Health company. Highmark Health uses an online application process. If you participate in the online application process through this Workday site, your personal information will be collected, including but not limited to data such as your resume and resume content, education, contact information, address, city, postal code, country, phone number, email address, IP address, as well as any other personal information you choose to provide. As part of the online application process, we will provide details such as how we will use the data that we collect and where such information is processed. We will also ask for your consent to use the data for purposes contained in the Highmark Health Data Protection Statement and the GDPR Data Protection Consent for Job Applicants, and for all other permissible purposes.

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Channel Sales Rep (Broker Manager)

Apply remote type Remote locations PA, Working at Home - Pennsylvania time type Full time posted on Posted Yesterday job requisition id J263917

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job collaborates with clients to drive channel sales (i.e. agents, exchanges, FMOs, telesales, etc.) through prospecting and existing business all while ensuring positive relationships are maintained. Assists in the preparation of reports, meeting materials and/or sales collateral, pre and post AEP. Evaluates, recommends and implements processes to ensure that sales objectives are met. Serves as the primary contact between clients and the Organization's internal departments for problem resolution including but not limited to compliance concerns and driving corrective action plans in response to allegations.

The territory for this role is West Central PA.

ESSENTIAL RESPONSIBILITIES

• Drive sales through one or more channel. Review new products, services, capabilities, and technologies with the client to ensure retention, profitability and growth of existing business. Develop, implement and execute business plans and metrics for retaining and growing membership, enhancing profitability (contribution margin), and processes around client's strategic planning.
• Develop sales solutions that appropriately consider political drivers, competitive circumstances, constraints and probable consequences.
• Conduct routine service calls and function as the primary client contact for strategic planning and consultation. Support clients throughout the relationship by advocating for escalated services issues in a timely and professional manner; taking responsibility for client satisfaction and loyalty.
• Effectively provide Exchanges, FMO or Agent product and sales training.
• Participate when appropriate in ride-a-longs, in-home meetings and group meetings to help coach agents and ensure compliance.
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor’s Degree in Business, Health Care Administration or related field

Substitutions

• 6 years of progressive, related experience in lieu of a Bachelors degree

Preferred

• None

EXPERIENCE

Required

• None

Preferred

• Experience in Healthcare, Insurance or Sales
• Experience managing a broker distribution channel
• Experience working with Exchanges
• Understanding of Medicare products and associated compliance guidelines

LICENSES OR CERTIFICATIONS

Required

• State specific Insurance Sales License’s for applicable product lines are required or must be obtained within 45 days of hire.

Preferred

• None

SKILLS

• Knowledge of Medicare Marketing Guidelines
• Knowledge of insurance products and terminology
• Ability to speak publicly and extemporaneously on a variety of subjects
• Presentation, communication and negotiation skills
• Strong organizational skills and the ability to meet deadlines
• Ability to execute projects and work plans
• Creativity and Innovation
• Persistence & Resilience
• Problem Solving
• Sales Experience
• Influence

Language (other than English)

None

Travel Requirement

25% - 50%

PHYSICAL. MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches/trains others regularly

Does Not Apply

Travel regularly from the office to various work sites or from site-to-site

Frequently

Works primarily out-of-the office selling products/services (sales employees)

Frequently

Physical work site required

Yes

Lifting: up to 10 pounds

Frequently

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$48,000.00

Pay Range Maximum:

$72,000.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at [e-mail]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.

Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.

Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.