Channel Merchandising Manager

Grainger; Chicago (IL); Hybrid; USD 104,000 - 173,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO 18 days + 6 holidays

401(k) with company contribution

Employee discounts

Tuition reimbursement

Maternity & parental leave

Job summary

Grainger is seeking a Channel Merchandising Manager to translate category strategy into digital and print experiences. You will lead merchandising initiatives, coordinate across Product Information, Publishing, and other teams, and drive initiatives that improve product discovery and customer experience.

You will report to the Senior Manager, Merchant. This hybrid role is onsite in Lake Forest or Chicago three days a week.

Qualifications

• Bachelor's Degree or equivalent in related field.
• 5+ years in industrial product management, merchandising, marketing, or related roles.
• Experience coordinating priorities across Product Information, Publishing, technology, or partners.
• Experience using data/analytic tools to evaluate merchandising opportunities.
• Experience executing merchandising initiatives across cross-functional teams.

Responsibilities

• Lead execution of category strategies across digital and print experiences.
• Use data and customer insights to identify opportunities and measure results.
• Coordinate merchandising partners to translate strategies into priorities.
• Drive cross-functional execution and resolve barriers to delivery.
• Develop expertise in Grainger tools to improve execution and customer experience.
• Challenge status quo to accelerate growth and market share.

Skills

Prioritization across teams

Data-driven merchandising

Cross-functional collaboration

Process improvement

Industry knowledge: MRO

Education

Bachelor's degree or equivalent

Tools

Grainger merchandising tools

Job description

Work Location Type: Hybrid

Req Number 333685

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Workingby serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $103,600.00 - $172,600.00. This role is eligible for an incentive target of up to 15 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

The Channel Merchandising Manager is responsible for translating category strategy into an effective digital and print customer experience. This role leads the execution of merchandising initiatives, including assortment changes, product organization, navigation, filters, product presentation, and content. Working across multiple teams, the Channel Merchandising Manager drives alignment, prioritization, and execution to improve product discovery, customer experience, and category performance.

You will report to the Senior Manager, Merchant.

This is a hybrid position that is based onsite in Lake Forest or Chicago 3 days a week.

You Will

• Lead the execution of category strategies across digital and print experiences, including assortment changes, product organization, navigation, filters, product tables, visual content, and product information
• Use voice of customer, interaction, and performance data to identify opportunities, prioritize work, measure results, and continuously improve confident product selection and the customer experience
• Lead and coordinate merchandising partners across Product Information, Search, Visual Content, Publishing, Content Strategy, and other teams to translate category strategies into clear priorities and deliver a best-in-class customer experience.
• Drive cross-functional execution by establishing priorities, managing dependencies, resolving barriers, and holding teams accountable for delivering high-impact merchandising initiatives.
• Develop deep expertise in Grainger merchandising tools and capabilities, using technology and data to improve execution, identify opportunities, and enhance the customer experience.
• Challenge the status quo, promote change, navigate uncertainty, and identify opportunities to accelerate growth and expand market share.

You Have

• Bachelor's Degree or equivalent experience in engineering, technology, science, marketing, logistics, business, or relevant field. required
• 5+ years of experience in industrial product management, merchandising, marketing, new product development, or technical sales, required required
• Experience coordinating priorities and execution across Product Information, Publishing, technology, or comparable business partners.
• Experience using data and analytical tools to evaluate merchandising opportunities and support decisions.
• Experience executing merchandising, assortment, product content, or customer experience initiatives across cross-functional teams.
• Experience identifying opportunities to improve merchandising processes, challenge existing approaches, and implement solutions that improve execution or customer experience.
• Knowledge of manufacturing processes, MRO products, customers, and related industry considerations.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.