Channel Manager

ASQ; Milwaukee (WI); Hybrid; USD 70,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement savings program

One-week winter break

Job summary

ASQ, a global leader in quality education and certification, seeks a Channel Manager to drive revenue via direct sales, account management, and strategic channel partnerships. You will cultivate relationships with organizations, educational institutions, consultants, and training providers to expand ASQ learning and certification adoption.

The role involves managing the full sales cycle, developing territory strategies, and recruiting ASQConnEx partners.

Qualifications

• Associate's degree in Business Administration, Marketing, Education, Organizational Development, or a related field; or an equivalent combination of education and experience.
• Three (3) years of experience in business development, sales, account management, channel management, workforce development, training, education, or related field.
• Experience managing opportunities through the full sales cycle, including prospecting, discovery, solution development, negotiation, and closing.
• Proficiency with Customer Relationship Management systems, Microsoft Office applications, virtual meeting platforms, and sales productivity tools.
• Must be able to comply with attendance and timeliness policies.
• This role is not eligible for U.S. immigration sponsorship (e.g., STEM OPT, TN, H-1B, or other work visa).

Responsibilities

• Achieve assigned revenue, customer acquisition, account growth, and partner development objectives.
• Develop and execute territory and partner growth strategies that drive revenue and expand market presence.
• Prospect, qualify, and develop new business opportunities through direct customer engagement, inbound lead management, networking, referrals, and partner channels.
• Conduct consultative discovery discussions to understand customer business objectives, workforce development priorities, quality initiatives, and organizational challenges.
• Recommend and position ASQ learning, certification, workforce development, and enterprise solutions that support organizational performance, continuous improvement, and quality excellence initiatives.
• Manage the full sales cycle, including opportunity qualification, solution development, proposal creation, pricing negotiations, contract execution, and account expansion.
• Develop and execute account growth strategies that increase customer retention, utilization, and wallet share across ASQ products and services.
• Recruit, onboard, develop, and grow ASQConnEx partners to expand market reach, increase customer acquisition, and drive mutual revenue growth.
• Maintain accurate pipeline management, revenue forecasting, and customer information within CRM systems.
• Develop and maintain expertise in assigned industries, market trends, and workforce development needs to effectively position ASQ solutions.
• Adheres to ASQ Competencies: Trust, Accountability, Collaboration, and Transparency.
• Performs all other duties as assigned.

Skills

Business development

Sales

Account management

Communication

Negotiation

Education

Associate's degree

Tools

CRM systems

Microsoft Office

Virtual meeting platforms

Sales productivity tools

Job description

The Company

WE ARE ASQ: EXCELLENCE THROUGH QUALITY

ASQ is the leading membership association to help quality professionals achieve their career goals and drive excellence through quality in their organizations and industries. We provide expertise, knowledge, networks, and solutions to a global membership of individuals and organizations spanning more than 140 countries. ASQ was founded in 1946 and is headquartered in Milwaukee, Wisconsin.

The Position

The Channel Manager is responsible for driving revenue growth through direct sales, account management, business development, and strategic channel partnerships. This role develops relationships with organizations, educational institutions, consultants, training providers, and other partners to expand adoption of ASQ learning, certification, and workforce development solutions that support organizational performance, continuous improvement, and quality excellence initiatives. The Channel Manager generates new business, grows existing accounts, develops ASQConnEx partnerships, and supports revenue growth through direct and indirect sales channels.

The salary range for this role is $69,823 - $77,000. Any extended offer is based on the candidate's experience and overall fit for the role.

Primary Functions

• Achieve assigned revenue, customer acquisition, account growth, and partner development objectives.
• Develop and execute territory and partner growth strategies that drive revenue and expand market presence.
• Prospect, qualify, and develop new business opportunities through direct customer engagement, inbound lead management, networking, referrals, and partner channels.
• Conduct consultative discovery discussions to understand customer business objectives, workforce development priorities, quality initiatives, and organizational challenges.
• Recommend and position ASQ learning, certification, workforce development, and enterprise solutions that support organizational performance, continuous improvement, and quality excellence initiatives.
• Manage the full sales cycle, including opportunity qualification, solution development, proposal creation, pricing negotiations, contract execution, and account expansion.
• Develop and execute account growth strategies that increase customer retention, utilization, and wallet share across ASQ products and services.
• Recruit, onboard, develop, and grow ASQConnEx partners to expand market reach, increase customer acquisition, and drive mutual revenue growth.
• Maintain accurate pipeline management, revenue forecasting, and customer information within CRM systems.
• Develop and maintain expertise in assigned industries, market trends, and workforce development needs to effectively position ASQ solutions.
• Adheres to ASQ Competencies: Trust, Accountability, Collaboration, and Transparency.
• Performs all other duties as assigned.

Working Conditions and Physical Requirements

Hybrid Office Environment with Tuesdays & Wednesdays in office at the Milwaukee Headquarters location. Must be able to travel up to 10%.

Bring Your Best: Position Minimum Qualifications

• Associate's degree in Business Administration, Marketing, Education, Organizational Development, or a related field; or an equivalent combination of education and experience.
• Three (3) years of experience in business development, sales, account management, channel management, workforce development, training, education, or related field.
• Experience managing opportunities through the full sales cycle, including prospecting, discovery, solution development, negotiation, and closing.
• Proficiency with Customer Relationship Management systems, Microsoft Office applications, virtual meeting platforms, and sales productivity tools.
• Must be able to comply with attendance and timeliness policies.
• This role is not eligible for U.S. immigration sponsorship (e.g., STEM OPT, TN, H-1B, or other work visa).

The Location

ASQ is conveniently situated in downtown Milwaukee, immediately adjacent to major freeway exits and the robust downtown economy. The Avenue MKE and Riverwalk access provides our employees easy indoor and outdoor access to shopping, restaurants, and coffee shops. Our office space is in a historic building incorporating newly designed workstations, an option for sit/stand desks, and community and collaboration space. We also offer a hybrid work environment that offers staff the option of working from home up to 3 days per week.

Why You Should Apply

At ASQ, our philosophy is that performance-driven pay provides a foundation for a complete benefit package that helps you live your best life, both at work and at home. Competitive base pay, comprehensive benefits, opportunities for learning and growth, programs to help you plan for the future and perks that inspire your downtime are all part of ASQ's total compensation package.

Learning and Growth

• Challenging and interesting work
• Benefits of ASQ membership
• ASQ-sponsored training
• Opportunities to achieve professional designations and certifications
• Performance management and coaching
• Tuition reimbursement

Health and Wellness

• Medical insurance
• Dental insurance
• Vision insurance
• Health savings accounts
• Flexible spending accounts
• Access to Avenue MKE Fitness Center and Pickleball Courts

Total Compensation

• Competitive base pay
• Opportunity for annual merit increases
• Comprehensive benefits

Culture and Workplace

• Growing, global organization
• Mission-driven and committed to sharing ideas and tools that make the world work better
• Healthy work/life balance
• Positive, collaborative, team-oriented environment
• One-week winter break every December, in addition to paid time off and other paid holidays
• Regular coffee socials, peer to peer recognition, and more!

Planning for the Future

• Retirement savings program
• Disability income plan
• Life insurance, Accident, & Critical Illness insurance

ASQ is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.