Channel Application Engineer

ABB Inc.; South Dakota; On-site; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health and wellness benefits

Retirement savings plan (401k)

Paid time off / holidays

Job summary

ABB Inc. is seeking a Channel Applications Engineer to provide technical sales execution and expert product knowledge for ABB LV drive and PLC/HMI solutions.

The role focuses on tailored solutions, strong customer relationships, and supporting the Channel team with demonstrations and product expertise. This remote-friendly position requires a 50%+ travel outlook within the US and neighboring regions, and a valid US work authorization.

Qualifications

• Bachelor's degree in electrical engineering or related field and 4+ years of experience in the application of Low Voltage drives with basic knowledge of Compressors, Pump & Fan, Extruder, Crane, Hoists & Winches, Centrifuge, General Machinery and other applications.
• Exceptional technical application and technical communication skills.
• Understanding of Serial and Ethernet communication protocols (Ethernet/IP, ProfiNet, Etc).
• Programming experience in industrial PLCs (ABB, Rockwell, Siemens, Square D, or others).
• Ability to read, analyze, and interpret electrical and mechanical drawings, common technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, vendors, regulatory agencies, or members of the business community
• Requires a valid driver's license and passport with ability to travel > 50% of the time to customer and end user sites.
• Candidate must already possess a work authorization that would allow them to legally work for ABB in the United States.

Responsibilities

• Apply Technical Knowledge - Design and recommend tailored solutions based on a deep knowledge of the portfolio and capabilities to meet customers' unique needs. Contribute to specification by negotiating deviations and agreeing on win-win solutions. Identify and communicate applicability of (new/emerging) functional solutions to address current business issues. Advise others on the delivery of high-quality solutions by applying broad and deep professional expertise.
• Customer Relations - Continuously strengthen existing customer relationships. Take the initiative to get to know new customers. Follow-up on customer complaints in a timely manner according to a defined process. Identify and meet customer needs and ask for feedback.
• Sales Techniques - Know and confidently use basic sales techniques (e.g. communication, active listening, presentation...). Take different viewpoints into consideration when creating a solution. Self-reflect on sales approach and adjust to customers as needed. Support the Channel team with customer presentations and demonstrations by serving as the product expert through strong solution competence.
• Analyze drive, PLC/HMI motor application problems and initiate effective measures for their solution. Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction.

Skills

Electrical engineering knowledge

Technical communication

Serial/Ethernet protocols

PLC programming

Reading drawings & documents

Customer inquiries handling

Travel willingness

US work authorization

Education

Bachelor's degree in electrical engineering or related field

Associate's degree in electrical engineering or related field

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Senior Lead Channel Application Engineer

__

The Channel Applications Engineer (CAE) will provide technical sales execution to the Channel team, Channel partners, technical support, product engineering, R&D and the end customers. The areas of technical sales execution include but are not limited to; ABB Low Voltage (LV) drive & PLC/HMI product knowledge, LV drive & PLC/HMI product application and general LV drive and motor application issues.

While this role can be based remotely, the selected candidate will need to reside in either Colorado, South Dakota, Iowa, Nebraska, Kansas, Missouri or Pittsburgh, PA area.

This role supports the Motion Drive Products division, specifically with our channel and distribution sales partners in the assigned territory.

Your role and responsibilities:

• Apply Technical Knowledge - Design and recommend tailored solutions based on a deep knowledge of the portfolio and capabilities to meet customers' unique needs. Contribute to specification by negotiating deviations and agreeing on win-win solutions. Identify and communicate applicability of (new/emerging) functional solutions to address current business issues. Advise others on the delivery of high-quality solutions by applying broad and deep professional expertise.

• Customer Relations - Continuously strengthen existing customer relationships. Take the initiative to get to know new customers. Follow-up on customer complaints in a timely manner according to a defined process. Identify and meet customer needs and ask for feedback.

• Sales Techniques - Know and confidently use basic sales techniques (e.g. communication, active listening, presentation...). Take different viewpoints into consideration when creating a solution. Self-reflect on sales approach and adjust to customers as needed. Support the Channel team with customer presentations and demonstrations by serving as the product expert through strong solution competence.

• Analyze drive, PLC/HMI motor application problems and initiate effective measures for their solution. Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

• Bachelor's degree in electrical engineering or related field and 4+ years of experience in the application of Low Voltage drives with basic knowledge of Compressors, Pump & Fan, Extruder, Crane, Hoists & Winches, Centrifuge, General Machinery and other applications OR Associate's degree in electrical engineering or related field and 6+ years of experience in the application of Low Voltage drives with basic knowledge of Compressors, Pump & Fan, Extruder, Crane, Hoists & Winches, Centrifuge, General Machinery and other applications.

• Exceptional technical application and technical communication skills.

• Understanding of Serial and Ethernet communication protocols (Ethernet/IP, ProfiNet, Etc).

• Programming experience in industrial PLCs (ABB, Rockwell, Siemens, Square D, or others).

• Ability to read, analyze, and interpret electrical and mechanical drawings, common technical journals, financial reports, and legal documents.

• Ability to respond to common inquiries or complaints from customers, vendors, regulatory agencies, or members of the business community

• Requires a valid driver's license and passport with ability to travel > 50% of the time to customer and end user sites.

• Candidate must already possess a work authorization that would allow them to legally work for ABB in the United States.

More about us

ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Aff…

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff… 1-888-694-7762

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually and is bonus eligible.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D - 100% employee paid up to maximums

• Short Term Disability - up to 26 weeks - Company paid

• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Paid Parental Leave

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.