Channel and Alliances Manager

Fluent Commerce; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading cloud-native Order Management platform company in the United States seeks a Channel & Alliances Manager. The role involves managing strategic partnerships, collaborating cross-functionally, and driving revenue through effective partner engagement. Ideal candidates will have significant experience in enterprise software and partner management, with strong communication skills. This position offers flexibility in a fully remote working environment.

Benefits

Flexible working hours

Generous paid parental leave

Supportive leave policies

Professional development allowance

Qualifications

• 5+ years of Enterprise Software or Service experience.
• Experience in partner management or go-to-market as an SI or ISV.
• Ability to manage a pipeline of opportunities.

Responsibilities

• Serve as the regional lead for go to market activities.
• Develop joint business territory plans with partners.
• Drive meaningful relationships with partners.

Skills

Enterprise Software Experience

Partner Management

Communication Skills

Negotiation Skills

Job description

The Channel & Alliances Manager will be responsible for identifying opportunities through strategic partnerships with System Integrators (SIs), Independent Software Vendors (ISVs), and cloud providers like Google Cloud and AWS in North America. This role will be responsible for building joint go-to-market motions, enabling partners, and driving pipeline through co-selling initiatives.

The role will collaborate cross-functionally with Sales, Marketing, Product, and Customer Success to align on value propositions and ensure mutual success with our partners.

Application Deadline

November 30, 2025

Department

Channel Sales

Employment Type

Permanent - Full Time

Location

United States

Workplace type

Fully remote

Reporting To

Chad Hooker

This role's hiring manager:

Chad Hooker

View Chad's Profile

Key Responsibilities:

• Serve as the regional lead for all go to market activities and programs with AWS and Google.
• Develop joint business territory plans with a focus set of Global and Regional solution partners and deliver against joint region targets for leads and revenue.
• Build upon existing partnerships with key technology partners (Commerce, Search, PIM, Payments, POS) drive joint marketing and lead generation.
• Material impact on new business development and SaaS sales, including co-marketing efforts with partners.
• Work closely with internal cross-functional stakeholders to leverage existing sales enablement, global partner. enablement, services and customer success on messaging, methodology and Fluent Commerce best practices.
• Work closely with peers in the Global Alliances Team to define and drive structure improvements to our partner programs.
• Work to drive meaningful and beneficial relationships with the Partners.
• Be the internal voice for the partner!

Skills, Knowledge & Expertise:

• 5+ years of Enterprise Software or Service experience
  • at least 3 partner-management related OR demonstrated go to market experience as an SI or ISV
• Global SI and Retail / Supply Chain software experience is a major plus.
• Ability to develop and manage a pipeline of opportunities with your partners.
• Exceptional track record of leveraging a partner ecosystem to build relationships in a territory by working across all levels of the organization.
• Excellent communication, relationship building, and negotiation skills.
• Comfortable operating in a fast-paced, high-growth environment.

Job Benefits:

• We value flexibility – Work how, when and where it suits you.
• Flexible and supportive leave policies – Including generous paid parental leave and paid leave for your birthday so you can celebrate you.
• Culture is key – We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment.
• Advance your career – We invest in your future by providing an allowance to help accelerate your learning and professional development.
• Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life’s work (or be your best self).

About Fluent Commerce

Working with some of the world’s leading brands and retailers, we’ve created a powerful and exciting cloud-native Order Management platform designed to reinvent how businesses serve their customers’ needs efficiently and cost effectively. We’re disrupting the status quo to help our clients adapt quickly to their ever-changing needs. It’s a huge opportunity and we’re proud to be at the heart of it.

Globally headquartered in Sydney, Australia—and with teams across Europe, US and APAC—we’re growing quickly with new opportunities both nationwide and internationally. Are you ready to change the world of commerce? Then we’d love to hear from you!

At Fluent Commerce, we are committed to enabling everyone to feel included and valued. We believe our culture & competences are stronger with diverse experiences and perspectives.

That's why Flexy is one of our core values, we embrace flexibility around hybrid working and working hours.

We are not looking for someone who checks every single box; we’re looking for lifelong learners and people who can make us better with their own experiences. We value your uniqueness so that you can be your authentic self at work.

All qualified applicants will receive consideration for employment without regard to age, ethnicity, family, gender identity, marital status, physical or mental disability, neurodivergence, sexual orientation, or any other characteristic protected by applicable laws.

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Our Hiring Process

Stage 1:

Phone Chat

Stage 2:

First Round Interview

Stage 3:

Second Round Interview

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