Channel Account Manager - Northeast

GoGuardian; United States; Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee equity plan

Work-from-home funds

Job summary

GoGuardian seeks a regional Channel Manager to own the partner portfolio in a defined region. You will drive data-driven growth, manage onboarding, and resolve channel conflicts while collaborating with Channel Operations and sales teams.

You will travel up to 30% and split time between partner offices and field events, with on-site presence in Shelton, CT two days per week.

Qualifications

• Experience in channel account management with resellers and distributors.
• Ability to analyze regional data and generate actionable insights.
• Familiarity with dashboards, reports, and performance metrics.

Responsibilities

• Own regional partner portfolio end-to-end, onboarding and growth.
• Analyze regional performance and lead partner reviews.
• Develop pipeline and forecast regional bookings.
• Align channel strategies with regional sales teams.
• Execute regional channel programs and partner events.

Skills

Channel management

Data analysis

AI-driven insights

Pipeline management

Territory ownership

Clear communication

Self-starter

Job description

At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.

What It’s Like to Work at GoGuardian

We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.

The Role

We are looking for an exceptional individual to own GoGuardian’s channel partner business within a defined region. This role combines data-driven decision making, partner relationship management, and business development. You will bring significant experience working with resellers and distributors in the educational technology sector, and you’ll be a self-starter and energy amplifier with a proven ability to turn strategy into regional growth.

You will own your region’s partner portfolio end to end, from joint business plans and pipeline to onboarding new partners and resolving channel conflict. You’ll work alongside our Channel Operations Specialist, who runs the operational side of our indirect business, so your time stays focused on partners, pipeline, and results. Your success will be measured by the strength of your partner relationships and the growth of your region’s pipeline and bookings.

This role will live within a commuting distance of Shelton, CT and will be expected to be on-site in a partner office in Shelton two days per week. In addition, this role will represent us at field events requiring travel up to 30% of the time.

What You’ll Do

• Regional Partner Ownership & Development: Own the portfolio of resellers, distributors, and solution partners in your region, building strong relationships between partner and GoGuardian reps and leadership. Lead new partner onboarding and grow existing partners’ capabilities and performance.
• Data-Driven Performance & Business Reviews: Analyze data on regional performance, identify growth opportunities, and lead partner business reviews to evaluate results, address gaps, and drive improvement.
• Pipeline Development & Forecasting: Build and manage a robust pipeline across your regional partner network, supporting accurate forecasting, execution of joint business plans, and consistent growth in bookings.
• Sales Alignment & Account Planning: Drive sales planning, account mapping, and partner alignment with GoGuardian’s regional sales teams to identify opportunities and generate pipeline.
• Channel Program Execution: Lead regional execution of channel programs, including partner SPIFs, events, and collaborative initiatives that drive partner engagement and business growth.
• Escalations, Collaboration & Continuous Improvement: Manage regional partner escalations, customer satisfaction, and channel conflicts while partnering with Channel Operations, Sales, and cross-functional GoGuardian teams. Collaborate with fellow Regional CAMs to drive shared success. Stay current on industry trends and adapt regional strategies to meet evolving market demands.

Who You Are

• Related experience in channel account management, business development, or partner management, with a strong emphasis on resellers and distributors.
• Proven expertise in data analysis and decision-making leveraging AI. You can interpret large datasets and turn them into actionable insights and strategic recommendations.
• Experience with performance metrics, incentive programs, and pipeline management. You’re comfortable using dashboards and reports to communicate results and progress.
• A track record of owning a territory or partner portfolio and growing its bookings.
• Exceptional communication skills, both written and verbal, and the ability to present complex data and strategies clearly, from partner sellers to senior leadership.
• Self-starter with an entrepreneurial mindset who drives initiatives independently and rallies cross-functional teams to achieve results.
• Proven track record of building strong relationships and working collaboratively with partners to drive mutual business success.
• High energy and passion for technology and education. You’re excited about amplifying partner success and bringing innovative solutions to schools and districts.

What We Offer

• Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan.
• Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break.
• A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more…

Plus the intangible:

• A varied and challenging role in an innovative, global company.
• Supportive, driven colleagues who have your back and share your passion.

The typical total on target earnings (OTE) for this position is $115,000 – $135,000. The range displayed on this job posting reflects the minimum and maximum target for new hire pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

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