Channel Account Manager

Mitel; United States; Remote; USD 90,000 - 112,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Disability Insurance

401(k) Matching

Paid time off

Employee Assistance Program

Rewards & Recognition Programs

Job summary

Mitel is seeking a results-driven Channel Partner Manager to expand Mitel’s Strategic VAR partnerships and maximize revenue from our partner ecosystem. You will build joint business plans, drive demand generation, and coordinate pre- and post-sales resources to close opportunities.

Ideal candidates have 3+ years in channel sales within telecommunications, strong B2B sales history, and proficiency with SFDC and the Microsoft Office suite.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years sales experience in Telecommunications Industry.
• 3 years sales experience with Channel Partners.
• Strong history of progressively improving B2B sales of high technology solutions.
• UC/UCaaS or voice and data networks experience preferred.
• Proven record of success in a channel sales role.
• Ability to use Microsoft Office (Excel, Word, PowerPoint).
• Experience with SFDC or similar CRM system.
• Excellent presentation skills; excellent written and verbal skills.
• Ability to form cross-functional relationships and influence others to drive a common goal.
• Ability to adapt to changes in roles and responsibilities as well as market trends while still driving results.
• Ability to work independently in a fast-paced environment; must be a high-energy, motivated self-starter.

Responsibilities

• Build joint business plans with each assigned partner and manage sales strategies with designated partners through consultative relationship building.
• Expand sales and revenue opportunities for Mitel by increasing demand generation with assigned partners.
• Enhance partners’ effectiveness within the Mitel Global Channel Partner Program and increase Mitel’s brand awareness and mindshare among partners by training and certifying.
• Coordinate partner access to pre-sales resources including Sales Engineering and Field Marketing.
• Resolve partner related issues and sales conflicts ethically and timely.
• Meet with partners, participate in joint sales calls to customers and assist partners in closing opportunities.
• Coordinate local partner participation in events.
• Drive product promotions and programs into partner organizations to maximize revenue.
• Coordinate access to post sales resources including provisioning, programming, technical support and customer success.
• Monitor the issue with the partner through resolution.
• Drive partner success metrics with revenue, growth, retention and churn.
• Expand sales and revenue opportunities for Mitel by increasing demand generation with assigned partners.

Skills

B2B sales

Channel partner management

CRM (SFDC)

Microsoft Office

Presentation skills

Cross-functional collaboration

Independent worker

Telecom industry experience

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

SFDC (CRM)

Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Overview:

Responsible for developing, and expanding positive relationships with Mitel Channel Partners and positioning Mitel to maximize sales (revenue/bookings) and revenue growth from Mitel’s Strategic VAR channel partners.

Responsibilities:

• Build, develop joint business plans with each assigned partner and manage sales strategies with designated partners through consultative relationship building.
• Expand sales and revenue opportunities for Mitel by increasing demand generation with assigned partners.
• Enhance partners’ effectiveness within the Mitel Global Channel Partner Program and increase Mitel’s brand awareness and mindshare among partners by: Broadening their knowledge of Mitel’s solutions to include articulating how Mitel’s services and solutions can add value to the partner’s business including features, benefits and requirements of all Mitel’s offerings, providing training on how partners can more effectively market, generate demand, sell, deploy and support, drive compliance with required training and certifications.
• Coordinate partner access to pre-sales resources including: Sales Engineering, Field Marketing, overlay resources and other internal Mitel departments/resources.
• Resolve partner related issues and sales conflicts in an ethical and fair manner aligned with Mitel’s rules of engagement as well as in a timely fashion.
• Meet with partners, participate in joint sales calls to customers and assist partners in closing opportunities as required.
• Coordinate local partner participation in events.
• Drive product and promotions and programs into partner organizations to maximize revenue.
• Coordinate partner access to post sales resources including: provisioning, programming, technical support and customer success as appropriate.
• Monitor the issue with the partner through resolution.
• Drive partner success metrics with revenue, growth, retention and churn.
• Expand sales and revenue opportunities for Mitel by increasing demand generation with assigned partners.

Requirements:

• Bachelor’s degree or the equivalent work experience in lieu of education.
• Additional 3+ years sales experience working within the TelecommunicationsIndustry
• 3 years sales experience working with Channel Partners.
• Strong history of progressively improving B2B sales of high technology solutions.
• UC/UCaaS industry experience or voice and data networks preferred.
• Proven record of success in a channel sales role.
• Must have ability to use Microsoft Office (Excel, Word, PowerPoint)
• Experience with SFDC or similar CRM system.
• Excellent presentation skills; excellent written and verbal skills.
• Ability to form cross-functional relationships and influence others to drive acommon goal.
• Ability to adapt to changes in roles and responsibilities as well as markettrends while still driving results.
• Ability to work independently in a fast-paced environment; must be a high-energy, motivated self-starter.

Total Target Compensation: $89,500 - $112,000

This range includes base salary plus commission; a general description of the commission structure is available upon request. The range above is inclusive of the target incentive.

Exact Compensation may vary based on skills, experience, location, market data and existing team equity.

Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

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