Channel Account Manager

Arctic Wolf; Seattle, Salt Lake City, San Francisco (WA, UT, CA); Remote; USD 68,000 - 167,000; Full time

Benefits offered by this job

Equity

Flexible time off

401(k) matching

Career development

Health benefits

Job summary

Arctic Wolf is seeking a Channel Account Manager to accelerate growth through strategic MSP partnerships. You will own partner performance, enablement, and joint go-to-market initiatives. Remote-friendly role within the USA with up to 50% travel.

You’ll collaborate across sales, marketing, and support to drive pipeline, revenue, and partner success. Join a fast-growing security operations leader and help expand Arctic Wolf's partner ecosystem across the continent while delivering measurable

Qualifications

• 3+ years in channel sales or partner management in cybersecurity or SaaS
• Experience with MSP go-to-market models and partner ecosystems
• Proven track record in pipeline generation, forecasting, and closing partner-driven opportunities
• Ability to thrive in a dynamic, high-growth environment
• Willingness to travel regularly within the assigned territory

Responsibilities

• Build and maintain strategic relationships with MSP partners
• Develop and execute partner enablement plans including training and certification
• Lead joint business planning with partners with revenue targets and milestones
• Collaborate with sales, marketing, support and leadership to drive partner success
• Influence pipeline development and maintain opportunity tracking in Salesforce
• Consistently meet or exceed partner-driven revenue and goals
• Drive adoption of Arctic Wolf solutions across the partner ecosystem
• Onboard and develop new high-potential partners to expand market coverage
• Proactively manage channel dynamics and resolve conflicts

Skills

MSP partner management

Channel sales

Strategic partnerships

Revenue growth

Executive communication

Forecasting & pipeline

Tools

Salesforce

Job description

## Channel Account ManagerApply: Remote - USA - Utah: Remote - USA - Washington: Remote - USA - California: Full time: Posted Today: R26\\_1212# **#RunwiththePack** At Arctic Wolf, we’re on a mission to **end cyber risk**. We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity. More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference. We’re constantly looking for talented people to join the Pack and help us take our performance to the next level. # **About the Position:**The Channel Account Manager (CAM) is responsible for accelerating Arctic Wolf’s growth through top strategic Managed Service Provider (MSP) partner engagement within an assigned partners. This role strengthens the company’s position as a global leader in Security Operations by enabling, developing, and expanding high-performing partner relationships. The CAM will serve as a key driver of revenue, owning partner performance, quarterly business reviews, pipeline development, and new business generation. Success in this role requires a strong ability to influence partners, execute joint go-to-market strategies, and align cross-functional resources within Arctic Wolf and these partners to deliver results.**Remote: Need to travel up to 50% in district either Seattle, Salt Lake City or Northern California** **Key Responsibilities*** Build and maintain strong, strategic relationships with key stakeholders across assigned managed service provider (MSP) partners* Develop and execute partner enablement plans, including training, certification, and ongoing education to drive partner effectiveness and growth* Lead joint business planning with partners, establishing clear revenue targets, success metrics, and performance milestones* Collaborate cross-functionally with sales, marketing, support, and leadership teams to support partner success and exceed expectations* Influence pipeline development and maintaining up-to-date opportunity tracking in Salesforce* Consistently meet or exceed revenue, pipeline, and partner-driven sales goals* Drive adoption of Arctic Wolf’s solutions and new technologies across the partner ecosystem* Onboard and develop new high-potential partners to expand market coverage* Proactively manage channel dynamics and resolve conflict through clear communication and adherence to Arctic Wolf’s partner program guidelines **Key Skills & Competencies*** Strong communication and relationship management skills across technical and executive audiences* Highly organized with exceptional attention to detail and execution* Effective presenter with the ability to influence and enable partner stakeholders* Proven ability to manage competing priorities in a fast-paced, high-growth environment* Skilled in conflict resolution and navigating complex partner ecosystems* Results-driven with a strong sense of ownership and accountability **Minimum Qualifications*** 3+ years of channel sales, partner management, or territory management experience in cybersecurity, networking, or SaaS* Strong understanding of MSP go-to-market models and partner ecosystems* Experience developing and executing joint business and marketing plans with partners* Familiarity with distribution-led channel models* Proven track record in pipeline generation, forecasting, and closing partner-driven opportunities* Ability to thrive in a dynamic, fast-paced environment* Willingness to travel regularly within the assigned territory# **Benefits** All wolves receive compelling compensation and benefits packages, including: * Equity for all employees* Flexible time off and paid volunteer days* 401(k) contribution and matching* Training and career development programs* Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services* Robust Employee Assistance Program (EAP) with mental health services* Fertility support and paid parental leave# **Security Requirements** At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business, customer, employee, and other confidential information and to support compliance with applicable legal and regulatory requirements. Depending on the role and where permitted by applicable law, employment may be subject to background verification and additional regulatory, security, or compliance requirements, including obligations related to data protection and export control laws, and authorization requirements where applicable.# **Base Salary**The base salary range for this job family is 67,700 to 166,500 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.# **Your next big opportunity starts here — apply today and help us end cyber risk.**At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees. Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications. Arctic Wolf is an Equal Opportunity Employer. We are committed to creating an inclusive and accessible workplace and providing reasonable accommodations, appropriate support throughout the hiring process and employment, in accordance with applicable local laws. If you require support or adjustments during the recruitment process, please contact [e-mail].