Change Manager – North America

Haleon; Northern (KY); Hybrid; USD 136,000 - 187,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits program

Generous 401(k) plan

Tuition reimbursement

6 months paid parental leave

Healthcare programs for you and family

Job summary

Haleon is seeking a Change Manager – North America to shape how people experience and contribute to change across the organization. You will own the local change strategy, coordinate programmes, and drive adoption with leaders and teams in a hybrid, Warren, NJ setting.

You will partner across HR, Communications, Programme leads, Capability Leads, and L&D to deliver scalable change initiatives, embedding Haleon’s culture and ensuring measurable benefits.

Qualifications

• Bachelor’s degree in a related field and 10+ years in a similar role.
• Proven track record delivering change programmes in complex environments.
• Experience translating strategy into local change plans and adoption.

Responsibilities

• Develop and land a local change strategy and roadmap for the unit.
• Lead change execution, measure adoption, and drive readiness criteria.
• Coordinate with HR, Communications, Programmes, L&D and other teams.
• Coach leaders and build local change capability and governance.

Skills

Change management

Stakeholder engagement

Communication

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions.

In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories.

What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Change Manager – North America is crucial in shaping how people experience and contribute to change across Haleon. The role enables, coordinates and executes our strategic programmes, owning the local change strategy and roadmap within an assigned Operating Unit or Function to ensure a coherent change experience.

The Change Manager – North America will focus on the people side of change - identifying, preparing, and equipping our colleagues to adopt changes in ways of working, roles, operating models, business processes, systems, technology, culture and more.

It will report into the Change Management CoE Director (Centre of Excellence) and support a collaborative effort to drive change excellence at scale.

This role involves significant stakeholder engagement and strategic change partnering to coordinate activities and act as a bridge between programmes and local teams on change.

It will require close collaboration across a variety of stakeholders to scope, understand, localise and implement changes and cultivate a local change network.

This is an exciting opportunity for an experienced individual to join a leading global organisation with an exciting transformation agenda. We are seeking individuals with demonstrable experience and passion for designing and executing strategic change locally, as well as contributing to developing Haleon’s broader transformation capability.

Key Responsibilities

Change Strategy & Planning

• Drive the execution of strategic transformation initiatives landing in assigned Operating Unit or Function by developing a change strategy and actionable roadmap.
• Understand changes impacting the assigned Operating Unit by conducting change diagnostics (e.g., impact assessments) and identifying targeted change interventions.
• Ensure alignment to Haleon’s culture strategy throughout change planning and execution, embedding behavioural shifts for true adoption.

Change Execution & Adoption

• Proactively support the delivery and adoption of change, including facilitating workshops, defining success metrics, assessing change effectiveness, measuring adoption and coordinating local knowledge management plans.
• Partner with Programmes to develop local business readiness criteria ahead of going-live with change initiatives.
• Hold programme and business leads to account for leader-led change execution.

Stakeholder Engagement & Communication

• Anticipate stakeholder needs and potential areas of resistance to drive change outcomes, proactively identifying targeted mitigations.
• Coordinate change activities across relevant stakeholders and teams (HR, Communications, Programmes, Capability Leads, L&D, etc.), acting as a bridge between Programmes and local teams.
• Develop and oversee the implementation of local communications and engagement plans, including mapping key stakeholders, agreeing the engagement approach with business leaders and HR, and tailoring programme change narratives for local needs.

Change Capability Building

• Build a holistic change capability strategy and plan for assigned Operating Unit or Function, ensuring alignment to the enterprise skills framework.
• Develop and execute the change learning plan and curriculum with subject matter experts, partnering with Programme leads, Capability Leads, and HR to identify training needs and ensure appropriate training plans are in place, including measuring effectiveness.
• Coach and upskill business leaders on change management, holding them to account for role modelling change and culture and driving uptake in their Operating Unit or Function.
• Contribute to continuous improvement and knowledge sharing through the change management community of practice.

Change Measurement, Risk & Benefits Management

• Review and report on change outcomes and benefits, grounded in metrics, with clear return on investment and linked to business outcomes.
• Identify, document and support the mitigation of key change management risks within the assigned Operating Unit or Function, working effectively across workstreams to implement interventions and resolve issues.

Why you?

Basic Qualifications

• Bachelor’s degree and minimum 10 years experience in similar role.
• Proven track record of executing change programmes within complex, matrixed environments, demonstrating ability to operate effectively across diverse, global teams.
• Proficiency with portfolio-level change management including prioritisation, sequencing and operating across interdependent transformations.
• Ability to translate an enterprise-level change strategy and roadmap into an executable and measurable change and adoption plan for local deployment.
• Strong understanding of change management best practice, including tools, techniques and their practical implementation.
• Ability to effectively influence and navigate across a broad ecosystem of business stakeholders including Leaders and Line Managers, as well as fellow capability areas e.g. HRBPs, L&D, responsible for collectively delivering change.
• Strong communication and relationship-building skills, with the ability to simplify complex messages on change and present to business leaders.
• Strong problem solving and planning skills, with the ability to work through ambiguity and adapt the delivery approach in a changing environment.

Preferred Qualifications

• PROSCI and/or APMG Change Practitioner certification preferred but not essential.
• Strong business acumen and understanding of business operations and operating model components, including structure, governance, processes and ways of working and ability to frame the change strategy within wider business objectives.
• Demonstrated ability to coach sponsors, cultivate change and culture champions and drive business accountability for change.
• Solid understanding of how people experience change and the drivers of change, with experience of embedding mindset and culture shifts across teams to sustain organisational and behavioural change.
• Strong data fluency with the ability to leverage analytics and insights to drive adoption, and proficiency with change management, collaboration, and digital adoption tools.

Location

This role is based in Warren, NJ, and follows a hybrid model, requiring an in-office presence of 3 days per week.

Compensation

The salary range for this role is:$135,712 - $186,604 plus an 18% on-target annual bonus.

Benefits

• competitive pay
• comprehensive benefits program
• generous 401(k) plan
• tuition reimbursement
• time off programs including 6 months paid parental leave
• healthcare programs where the company pays for the majority of your medical coverage for you and your family
• discretionary bonus based on the achievement of key business performance and other incentive/recognition programs

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.

It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people.

It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary.

This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment.

This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to [e-mail].

Please include the following in your email:

• Use subject line: ‘Haleon Careers: Job Accommodation Request’
• Your Name and contact information
• Requisition ID and Job Title you are interested in
• Location of Requisition (city/state or province/country)
• Description of specific accommodation you are requesting

Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions.

In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories.

What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do.

It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.