Change Management / Training Senior Consultant

Guidehouse; Rockville (MD); On-site; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Tuition reimbursement

Paid holidays

Job summary

Guidehouse is seeking a driven consultant to support FDA change management and training initiatives in a fast-paced federal program. You will coordinate cross-functional teams, manage client expectations, and deliver executive-ready materials.

You will design and deliver instructor-led and virtual trainings, translate complex data into actionable insights, and mentor junior staff while supporting business development and PMO activities.

Qualifications

• Experience supporting federal clients with project delivery and change management.
• Ability to develop client-ready communications and executive briefings.
• Track record coordinating multi-workstream teams and scheduling staff across weeks.

Responsibilities

• Support high-impact FDA initiatives in change management and training.
• Lead week-to-week client delivery activities across change management and training workstreams.
• Plan, coordinate, and track risks, milestones, and dependencies.
• Develop instructor-led and virtual training and adapt materials for diverse audiences.
• Draft client communications, trainings, and materials for executive audiences.

Skills

Project management

Stakeholder management

Change management

Training delivery

Executive communications

Jira

PowerPoint

Office 365

Presentation design

Education

Bachelor’s degree

Master’s degree

Tools

Jira

PowerPoint

SharePoint

Job description

Job Family:Strategy & Transformation ConsultingTravel Required:Up to 10%Clearance Required:Ability to Obtain Public TrustWhat You Will Do:You will support high-impact initiatives for the Food and Drug Administration in a dual change management and training role, helping teams plan, coordinate, communicate, and execute the week-to-week activities required for successful system implementation and adoption. This role requires strong project management discipline, the ability to collaborate across workstreams and functional areas, and comfort engaging FDA leadership and stakeholders at multiple levels. Primary responsibilities will include:Serve as a trusted advisor to FDA leadership, program offices, and client stakeholders on change management, training, operational readiness, and system implementation prioritiesBuild and maintain strong client relationships across FDA leadership, program offices, business owners, end users, and external stakeholdersFacilitate client-facing executive meetings, working sessions, stakeholder discussions, training sessions, and leadership briefingsLead week-to-week client delivery activities for change management and training workstreams, including planning, coordination, execution tracking, risk management, and alignment with implementation prioritiesProvide hands-on project management oversight by managing client-facing plans, milestones, risks, dependencies, and weekly task progress across change management, training, communications, and implementation activitiesCollaborate and coordinate with client stakeholders, technical teams, workstream leads, and functional areas to manage dependencies, resolve issues, and keep implementation activities moving forwardSupport IT-enabled initiatives and system implementations by ramping up quickly on new concepts, understanding new systems, and translating client business needs into actionable change and training plansWork within agile delivery environments, supporting planning routines, backlog visibility, task tracking, client updates, and implementation coordination using tools such as JiraPlan, develop, and deliver virtual and in-person instructor-led training, adapting materials and facilitation approaches for different client audiences, user groups, and stakeholder needsDraft client-ready communications, training content, job aids, briefings, and other materials that make complex system changes understandable for executive, program office, and broad agency audiencesTranslate complex data, technical information, and system changes into actionable insights and clear recommendations for client leadership and stakeholder audiencesOwn client deliverable quality by identifying, correcting, and preventing errors, and holding the team accountable for producing accurate, client-ready workApply business graphic design principles to produce high-quality, visually compelling deliverablesMentor and oversee junior staff, reinforcing accountability, quality, and consistency in deliverySupport workforce planning, recruitment, onboarding, and professional development effortsFoster a collaborative, customer-focused environment that promotes accountability and continuous improvementIdentify opportunities to streamline operations through automation, analytics, dashboards, and business process re-design.In addition to client delivery, you will play an important leadership role within the account by:Developing and mentoring junior team members, building core consulting, communication, and delivery skillsSupporting business development efforts through research, solutioning, proposal development, market analysis, and capture activitiesDriving internal initiatives such as Project Management Office (PMO) development, culture-building activities, Corporate Social Responsibility efforts, Lunch and Learns, and All-Hands meetingsCreating and maturing tools, templates, and capabilities that strengthen account delivery and operational excellenceAuthoring and improving internal policies, procedures, and processes to enhance quality, consistency, and scalabilityServing as a day-to-day guide for junior staff, reinforcing strong consulting practices and high-quality client service deliveryCollaborating closely with Managers and Associate Directors to align on client priorities, delivery objectives, team performance, and business development opportunitiesDemonstrating leadership and internal impact through active participation in account initiatives, knowledge sharing, continuous improvement efforts, and cross-functional collaborationWhat You Will Need:Bachelor’s degree3+ years of professional experience supporting federal clients, with demonstrated success in project management and delivery executionDemonstrated experience developing client-ready communications, briefings, and presentations tailored to executive, program office, and broad stakeholder audiencesExperience managing multiple project teams, including assigning work, tracking progress, and validating deliverables against defined timelineExperience managing staffing allocations across several workstreams on a weekly basisStrong project management background, including planning, execution, coordination across workstreams, risk management, and performance trackingExperience supporting or delivering IT-related projects or business system implementationsExperience supporting change management, training, communications, or adoption activities for system implementationsAbility to quickly learn new systems, concepts, and processes and translate them into clear training and communications for varied audiencesStrong business graphic design and presentation development skills, including advanced use of PowerPointExperience with Microsoft Office 365 tools (Word, Excel, PowerPoint, SharePoint) to support analysis and decision-makingAbility to work independently with minimal oversight while maintaining alignment with leadership prioritiesExperience capturing stakeholder requirements, conducting process analysis, and developing actionable solutionsAbility to obtain and maintain a Public Trust clearance (i.e. US citizenship is required)What Would Be Nice To Have:Master’s degreeExperience supporting executive leadership at the Food and Drug AdministrationExperience working in business transformation or centralized operating modelsExperience applying data visualization tools to communicate insightsFamiliarity with federal budget, acquisition, and financial management processesLean Six Sigma certification (Green Belt or higher preferred)Change Management Certified Professional (CCMP) certificationProject Management Professional (PMP) certificationTechnical backgroundFamiliarity with agile delivery practices and tools, such as JiraProven ability to operate in a high-tempo environment with competing prioritiesStrong attention to detail with a track record of delivering high-quality, accurate workThe annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.