Change Management, Specialist

Northern Trust; Chicago (IL); On-site; USD 115,000 - 195,000; Full time

Job summary

Northern Trust is seeking a seasoned business analyst in the Chicago area to lead requirements management and stakeholder interviews, shaping solutions that meet sponsor needs. The role emphasizes collaboration, analytical rigor, and strong communication across IT and business teams.

The position focuses on delivering scalable, value-driven changes within a complex financial services environment and requires a proven track record of managing large projects and change initiatives.

Qualifications

• Requires a college or university degree and/or relevant proven work experience, organization and leadership skills.
• Experience in change initiatives and large, complex projects is preferred.
• Strong communication, analytical and negotiation abilities are essential.

Responsibilities

• Oversees requirements gathering with stakeholders and verifies via interviews.
• Prioritizes solution requirements to meet sponsor needs and assesses current state.
• Designs and proposes solutions to fit business needs and validates deployment.
• Leads cross-functional work with clear communication and effective negotiation.

Skills

Business analysis

Stakeholder interviews

Requirements management

Communication skills

Leadership

Negotiation

Conflict management

Education

College degree

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

• Provides comprehensive and extensive technical support in planning and monitoring the activities that are necessary to complete a business analysis effort and identifying the stakeholders, selection of business analysis techniques, process that will be used to manage requirements, and how to assess the progress of work.
• Oversees the work with stakeholders to identify and understand needs, concerns, and environment or business in which they work. Consults with stakeholders by underlying that their needs are understood by interviewing and documenting for verification.
• Manages all complex conflicts, issues and changes to requirement in order to ensure stakeholders and the project team are all in agreement on the solution scope. Reviews and determines how requirements are communicated and how the knowledge obtained is maintained for current and future use.
• Responsible for managing the business need, refines and clarifies the definition of that need, and designs and produces a solution scope that can feasibly be implemented by the business. Oversees the development of the business case.
• Prioritizes the solution requirements that meet the needs of the sponsoring organization which includes analyzing stakeholders needs to deliver solutions that meet those needs, assessing the current state of the business to identify and provide improvements, and to verify and validate the resulting requirements on newly developed or on existing business and systems process to business unit or function.
• Designs and proposes solutions which can best fit the business need, identifies gaps and shortcoming in solutions, and determines necessary work-around or changes to the solution. Oversees that the solution was deployed, validates the needs of the business were met and the solution scope was achieved.
• Seasoned multi-disciplinary expert with extensive technical and/or business knowledge and functional expertise.
• Focus of role is on execution of strategic direction of business function activities.
• Highly flexible and adaptable to change.

Multi-disciplinary expert with authoritative knowledge of business analysis and all of the business analyst function competencies. Authoritative knowledge in business specific and industry knowledge and fundamentals. Experience in extensive and wide range of situations. Knowledge in developing standards or best practices. Skills in translating broad strategic intent into tactical plans and directions. Excellent leadership, analytical, conflict management and negotiation skills are required. Must have excellent communication skills, both written and oral. Organizational skills are required to develop and monitor projects/business process plans.

Requires a college or university degree and/or relevant proven work experience, organization and leadership skills that provides knowledge to the functional business. Demonstrates excellent experience in change initiatives, covering such areas as operations, IT and product development; with a track record of accomplishment in large, complex projects and change initiatives.

Salary Range

$114,700 - 194,900 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.