Change Management Senior Specialist

Northwestern Mutual - Denver; Franklin (VA); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Competitive base pay

401K

Pension plan

Educational assistance

Performance based incentive pay

Medical, dental and vision insurance

Parental leave

Caregiver time off

Job summary

Northwestern Mutual in Franklin, Wisconsin seeks a Change Management professional to join a team focused on the people side of change. You will own portions of the change plan and partner with leaders, sponsors and project teams to drive adoption and business outcomes through people, processes, technology and culture.

Key duties include applying change methodology, identifying risks, developing training and communication plans, and guiding adoption.

Qualifications

• Bachelor's degree in Business, Human Resources, Communication, or a related field.
• Minimum of 3 years of relevant professional experience, with at least 2 years leading change management efforts.
• Solid understanding of how people go through change and the change process.
• Experience with change management principles and methodologies.

Responsibilities

• Applies NM change methodology and process to deliver the people side of change that is required to achieve our desired business outcomes.
• Identifies potential people-related risks and anticipated points of resistance and develop plans to mitigate or address the concerns.
• Works with team to develop change management plans and activities, including training, communication, and sponsorship.
• Create actionable and targeted change plans using established tools and techniques.
• Guide others to execute the plans to drive adoption and optimize business benefits.
• Manages potential impact of changes to people, process, technology, and culture.
• Identify appropriate partners to assist with managing the change.
• Partners with project and business leadership to identify scope and impact of change.
• Partners with sponsors, project teams, and leaders to drive effective change, manage resistance, and optimize the success of the project.

Skills

Change management

Communication skills

Active listening

Interpersonal skills

Team collaboration

Education

Bachelor's degree in Business, Human Resources, Communication, or a related field

Tools

Project management tools

Job description

Works as part of a team to support change management efforts, owns a portion of the change plan. Focuses on the people side of change, including efforts that involve changes to people, processes, technology and/or culture, to realize business outcomes and benefits. Creates an integrated approach and supports change management, communication, and training plans that minimize employee/field resistance and maximize engagement to drive adoption of change. Develops plans to navigate change in coordination with leaders, stakeholders, sponsors, and project teams.

Primary Duties & Responsibilities

Applies NM change methodology and process to deliver the people side of change that is required to achieve our desired business outcomes.

Identifies potential people-related risks and anticipated points of resistance and develop plans to mitigate or address the concerns.

Works with team to develop change management plans and activities, including training, communication, and sponsorship. Create actionable and targeted change plans using established tools and techniques. Guide others to execute the plans to drive adoption and optimize business benefits.

Manages potential impact of changes to people, process, technology, and culture. Identify appropriate partners to assist with managing the change.

Partners with project and business leadership to identify scope and impact of change.

Partners with sponsors, project teams, and leaders to drive effective change, manage resistance, and optimize the success of the project.

In partnership with enterprise change COE, be an active member of the change community to advance change competencies of the company.

Adopts and promotes common NM enterprise-wide change process, methodology and language.

Applies and manages measurement systems for change success, e.g., adoption, utilization, performance standards, etc.

Qualifications

Bachelor's degree in Business, Human Resources, Communication, or a related field.

Minimum of 3 years of relevant professional experience, with at least 2 years’ experience leading small to medium change management efforts and/or integrating change with project plans.

Solid understanding of how people go through change and the change process.

Experience and knowledge of change management principles and methodologies.

Familiarity with project management approaches, tools, and phases of the project lifecycle.

Ability to operate in new and ambiguous situations.

Must be a team player and able to work with and through others.

Excellent communication skills both written and verbal.

Excellent active listening, root cause identification, and interpersonal skills.

Competitive base pay

401K

Pension plan

Educational assistance

Performance based incentive pay

Medical, dental and vision insurance

Parental leave

Caregiver time off

….and more

Compensation Range:

Pay Range - Start:

$70,320.00

Pay Range - End:

$105,480.00

Geographic Specific Pay Structure:

Structure 110:

$77,360.00 USD - $116,040.00 USD

Structure 115:

$80,880.00 USD - $121,320.00 USD

We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Northwestern Mutual provides personalized financial security solutions, including insurance and investment services, with a commitment to holistic support for families and businesses for over 160 years.

Apply For This Role

Company Northwestern Mutual

Location Franklin, Wisconsin, United States