Change Management Lead

Pingwind; Sumter (SC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off accrued each pay period

11 Federal Holidays

Continuing education assistance

401k with competitive matching

Short-Term and Long-Term Disability

Wellness benefits

Legal Insurance

Pet Insurance

Parental Leave

Job summary

A service-disabled veteran-owned business located in Sumter, SC, is seeking a Change Management Lead to oversee change initiatives. The role requires a minimum of three years' IT experience and DoD 8570.01 M compliance. Responsibilities include maintaining CM processes and conducting training workshops. Benefits include 11 federal holidays, paid time off, flexible spending accounts, and robust health insurance options.

Qualifications

• Minimum three years of IT experience in change configuration and change management.
• DoD 8570.01 M compliance for IAT Level II with ITILv3 or ITILv4 certification.
• Secret clearance required.
• Experience planning, coordinating, and overseeing organizational change initiatives.

Responsibilities

• Ensure the CM process is maintained according to guidelines.
• Conduct workshops and seminars for training.
• Coordinate changes to the Configuration Management Database.
• Conduct workshops to train personnel on CM methodologies.
• Coordinate changes to CMDB structure including attributes and relationships.
• Produce and issue management reports from the CMDB.
• Provide advisory support to the CAB process.
• Report metrics and actions of CAB decisions.
• Support CAB meetings including agenda and data management.

Skills

Change Management

Stakeholder Engagement

Process Improvement

Reporting & metrics

Education

High School Diploma/GED

Bachelor's Degree

Tools

CMDB

ITIL

Job description

Overview

Location: Shaw AFB, SC
Required Clearance: Secret
Certifications: DoD 8570.01 M compliance for IAT Level II with an ITILv3 or ITILv4.
Required Education: HS Diploma/GED
Required Experience: Minimum of three years’ IT experience in change configuration and change management.

Position Description

PingWind is seeking a Change Management Lead responsible for planning, coordinating, and overseeing organizational change initiatives to ensure the successful implementation of new technologies, processes, policies, and operational improvements. This role leads change management strategies that minimize disruption, increase adoption, and align stakeholders across the organization.

Primary Responsibilities

• Ensure the CM process is operated and maintained according to guidelines provided by the process owner
• Support and maintain new and existing schedules
• Implement and recommend improvements to the CM process, working methods, and tools
• Conduct workshops and seminars to train supported customer personnel on the proper methodology to maintain a proactive CM program
• Coordinate approved changes to the Configuration Management Database (CMDB) structure including attributes and relationships
• Produce and issue management reports from the CMDB
• Provide operations-related, technical advisory support to the Configuration Control Board (CCB) process
• Provide reports, statistics, and metrics of actions and decisions of the Change Advisory Board (CAB)
• Provide support for CAB meetings, which includes meeting agenda development, attendee notification of meetings, entry of board-related data into appropriate databases, and identification and troubleshooting of problems related to CCB action items/issues
• Process regular discrepancy reports

Required Qualifications

• Secret
• DoD 8570.01 M compliance for IAT Level II with an ITILv3 or ITILv4

Desired Qualifications

• Bachelor’s Degree

About PingWind

PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.

Website: PingWind.com

Benefits

• Eleven Federal Holidays
• Paid Time Off accrued each pay period
• Parental Leave
• Three medical plan choices with generous employer contribution
• Dental and Vision Insurance
• Company paid Short-Term and Long-Term Disability
• Company paid Life and AD&D Insurance
• 401k with competitive matching and vesting schedule
• Continuing education assistance
• Short Term / Long Term Disability & Life Insurance
• Medical, Dependent Care and Commuter Flexible Spending Accounts
• Employee Assistance Program
• Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
• 529 College Savings Plan
• Legal Insurance
• Pet Insurance
• Veterans are encouraged to apply

PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.