Change Management Coordinator - Workday Project

Seattle University; Seattle, Northern (WA, KY); Hybrid; USD 43,000 - 47,000; Full time

Job summary

Seattle University’s Information Technology Services is seeking a Change Management Coordinator to provide administrative support for the Workday Project, assisting training administration, communications, documentation, task tracking, meetings, and user support.

The role is designed for an early-career professional who follows established processes, manages details, and learns in a dynamic project environment, with the Workday implementation underway through roughly April 30, 2027.

Qualifications

• Commitment to diversity, inclusion, and equity aligned with the university mission.
• Bachelor’s degree or equivalent combination of education and experience; graduating students and recent graduates are encouraged to apply.
• Experience supporting projects, programs, training, communications, documentation, customer service, or administrative work in academic or professional settings.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Clear written, verbal, and interpersonal communication skills.
• Ability to work collaboratively with technical and nontechnical colleagues and to follow established processes.
• Comfort learning and using project management, collaboration, documentation, ticketing, and productivity tools.
• All positions at Seattle University require a criminal history background check.

Responsibilities

• Maintain calendars, task lists, trackers, and meeting materials; track deadlines and action items.
• Prepare agendas and meeting notes; organize project information and decisions.
• Escalate delays or missing information to the appropriate resource.
• Coordinate change management with functional, technical, service desk, and campus teams.
• Lead internal training coordination for Workday Community Product Administrator training.
• Manage training requests, enroll participants, and track credits.
• Coordinate hybrid logistics for on-campus training sessions.
• Track training approvals, registrations, and completions using dashboards.
• Draft routine communications and training notices; maintain user guides and docs.
• Assist with Workday-related service tickets and general project support.

Skills

Diversity & inclusion

Organizational skills

Communication

Collaboration

Follow processes

Learning tools

Education

Bachelor’s degree or equivalent

Tools

Workday

Job description

Months Per Year: 7 Work Model: Hybrid Work Eligible

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, race, religion, sex, sexual orientation, or veteran status. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University’s Core Competencies Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives. Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally. Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions. Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact. Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness. Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

Seattle University’s Information Technology Services seeks an organized, collaborative, and service-oriented Change Management Coordinator in a project-based role to provide administrative support for the Workday Project. The position will assist project managers and team members with training administration, communications, documentation, task tracking, meetings, and user support. The role is designed for an early-career professional who is comfortable following established processes, managing details, and learning in a dynamic project environment. The Workday implementation is already underway, and this position will support implementation, stabilization, and future project milestones. This is a project-based role, and employment is contingent upon project needs, which are currently expected to continue through approximately April 30, 2027.

Change Management Administrative Support

Maintain calendars, task lists, deliverable trackers, meeting materials, and shared documentation. Track assigned deadlines, action items, dependencies, and outstanding information; follow up as requested. Prepare agendas, capture meeting notes, organize project information, and document decisions and next steps. Escalate delays, missing information, or coordination needs to the appropriate resource. Support coordination across change management, functional, technical, service desk, and campus teams.

Internal Training Coordination

Serve as the lead coordinator for internal project-resource training, including Workday Community Product Administrator training. Manage training requests, enroll participants in courses, and communicate participation requirements and costs. Coordinate hybrid logistics for on-campus training sessions and help participants understand how to engage effectively. Monitor the organization’s training credit balance, identify when additional credits may be needed, and maintain accurate records of credit use and purchases. Use training coordinator dashboards and related tools to track approvals, registrations, completions, and other training activity. Consult with project leaders on training requests, best practices, and efficient use of available credits.

Communications, Documentation, and Project Support

Assist with drafting and distributing routine communications, training notices, updates, and deadline reminders. Support the preparation, review, publication, and maintenance of user guides, knowledge articles, presentations, website content, and other change management efforts. Help organize Workday-related service tickets and user requests, track follow-up, and route issues to the appropriate resource. Maintain accurate records, shared files, training participation data, and routine status updates. Facilitate or co-facilitate meetings, office hours, training sessions, or other project activities as assigned. Complete other related change management coordination and administrative duties as assigned.

Minimum Qualifications

• Demonstrated commitment to diversity, inclusion, and equity consistent with the university’s mission, vision, and values.
• Bachelor’s degree or equivalent combination of education and experience; graduating students and recent graduates are encouraged to apply.
• Experience supporting projects, programs, training, communications, documentation, customer service, or administrative work in an academic, professional, or community setting.
• Strong organizational skills, attention to detail, and ability to manage multiple assigned priorities.
• Clear written, verbal, and interpersonal communication skills.
• Ability to work collaboratively with technical and nontechnical colleagues and to follow established processes.
• Comfort learning and using project management, collaboration, documentation, ticketing, and productivity tools.
• All positions at Seattle University require a criminal history background check.

Preferred Qualifications

• Experience working in higher education or a similarly complex organization.
• Experience supporting an enterprise system implementation such as Workday.
• Experience coordinating registrations, training logistics, events, or record keeping.

Compensation at a Glance

$31.79 per hour - $34.36 per hour Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate’s gender or any other protected status. Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

Positions designated as hybrid eligible may offer the opportunity for a hybrid work schedule after successful completion of an introductory period of 3-6 months. In these cases, the role typically begins fully on campus to support onboarding and training, with the potential to transition to a hybrid arrangement thereafter. Positions designated as on-site are not eligible for hybrid work and are expected to remain fully on campus. All flexible work arrangements are subject to periodic review and may be modified or discontinued at any time at the university’s discretion.

With a career at Seattle University, you’re joining a community of passionate people dedicated to empowering the next generation of leaders and thinkers. Founded in 1891, Seattle University is a Jesuit Catholic university located on a beautiful campus of more than 50 acres in the dynamic heart of Seattle. Our diverse and driven population is made up of more than 7,200 students enrolled in undergraduate and graduate programs within six schools and colleges.

Seattle University is an equal opportunity employer. In support of its pursuit of academic and scholarly excellence, Seattle University is committed to creating a diverse community of students, faculty and staff that is dedicated to the fundamental principles of equal opportunity and treatment in education and employment regardless of age, color, disability, gender identity, national origin, political ideology, race, religion, sex, sexual orientation, or veteran status. The university encourages applications from, and nominations of, individuals who will further enrich the diversity of our educational community.

Our Mission

Seattle University is dedicated to educating the whole person, to professional formation, and to empowering leaders for a just and humane world.

Our Vision

We will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate and professional levels.

Our Values

• Care – We put the good of students first.
• Academic Excellence – We value excellence in learning with great teachers who are active scholars.
• Diversity – We celebrate educational excellence achieved through diversity.
• Faith – We treasure our Jesuit Catholic ethos and the enrichment from many faiths of our university community.
• Justice – We foster a concern for justice and the competence to promote it.
• Leadership – We seek to develop responsible leaders committed to the common good.