Change Management Consultant

SADA; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology consulting firm seeks a Change Management Consultant to guide clients through technology transformations including migrations from Microsoft 365 to Google Workspace. This role involves direct client interaction, customizing change management deliverables, and ensuring successful user adoption strategies. The ideal candidate has significant experience leading change initiatives and exceptional communication skills. Benefits include unlimited PTO and competitive compensation.

Benefits

Unlimited PTO

Paid parental leave

Generous medical, dental, and vision plans

401K/RRSP with match

Qualifications

• 5+ years of advisory experience across various industries.
• 3+ years leading change initiatives and designing training plans.
• Experience with client-facing consulting engagements.

Responsibilities

• Act as primary point of contact for clients on change management programs.
• Create and customize standard change management deliverables.
• Help define technology impact on client strategies.

Skills

Verbal communication

Written communication

Analytical skills

Problem-solving skills

Proficiency with Google Workspace

Education

Cloud Digital Leader certification

PROSCI Change Management certification

Tools

Google Workspace

Job description

Join SADA as a Change Management Consultant!

We are seeking a proactive and client-oriented Change Management Consultant to guide our customers through technology transformations, specifically for migrations from Microsoft 365 to Google Workspace. This is a hands-on role where you will be the primary point of contact for smaller projects or lead a specific change management workstream on a larger, more complex enterprise engagement. The ideal candidate is an eager, communicative professional who can effectively engage with end-users and stakeholders to drive successful technology adoption. This role is a critical component of our delivery organization, with a direct impact on customer satisfaction and project success.

This is a dynamic, customer-facing role where you will interact with clients on a daily basis, participating in calls and facilitating meetings. You will be measured by a combination of client and colleague feedback, as well as by meeting collaboratively set biannual goals. As you continue to execute successfully, we will build a customized development plan together that leads you through the change management consultant or management growth tracks. This is an opportunity to join a growing team where you can help build new templates and processes.

Core Responsibilities & Strategic Impact

This role requires a driven individual who can manage key deliverables and build strong client relationships. Your key responsibilities and the direct impact on project success and our organization will include:

• Client-Facing Consulting: Act as the primary point of contact for clients, leading them through the envisioning, planning, and delivery of user adoption and change management programs. You will ensure all work products are customized to the client’s specific needs and meet industry standards, leading to high client satisfaction.
• Deliverable Ownership: You will be responsible for creating, customizing, and templating standard change management deliverables. This includes creating documents such as the Change Impact Analysis and communication templates. It may include delivering end-user training and executing an Champions program.
• Project Execution: Apply the team’s best practices and templates to help define how technology will shape a client's overall strategy. You will listen to stakeholders to understand the client’s current state and vision for transformation and adoption, and help establish the implementation strategy to maximize the impact of their cloud journey.
• Team Contribution: Serve as an established contributor within our organization. You will support your colleagues on their projects, helping to drive successful change for our customers.

Required Qualifications & Experience

We are looking for a candidate who is ready to take on a challenge and grow with our team.

• Experience: Minimum of 5 years of advisory experience across a variety of industries. At least 3 years of experience leading the people side of change initiatives. This includes building change and enablement strategies, leading communications, and designing recommended training plans. Minimum of 3 years of experience working with Google Workspace. Experience with client-facing consulting engagements. Experience designing and delivery technology training - via webinar, in-person, or video creation - is highly valued.
• Certifications: Cloud Digital Leader certification (or ability to obtain within 3 months of hire). Google Gen AI Leader certification (or ability to obtain within 3 months of hire). PROSCI Change Management certification is highly valued.
• Skills: Exceptional verbal and written communication skills, including strong technical writing. Attention to detail and ability to manage your own time even when juggling multiple customers or priorities. High proficiency with Google Workspace and other cloud collaboration tools. Strong analytical and problem-solving skills, with a focus on delivering tangible results.

Additional Information

This role may require travel for key implementation dates. We do not send consultants to customer sites for the duration of a project.

SADA is an equal opportunity employer. We are committed to inclusion, fairness, and doing the right thing. We offer a range of benefits, including unlimited PTO, paid parental leave, competitive and attractive compensation, performance-based bonuses, paid holidays, generous medical, dental, vision plans, life, short and long-term disability insurance, 401K/RRSP with match, as well as Google-certified training programs and a professional development stipend.

SADA is a federal contractor or subcontractor and is committed to providing equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities.