Change Enablement Associate Manager, Microsoft Transformation

1026 Avanade Inc. Company; Miami (FL); On-site; USD 108,000 - 156,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Avanade is the strategic and experience consulting arm of Microsoft-focused solutions. We guide clients through AI, ERP, CRM, and Microsoft 365 transformations, delivering measurable business outcomes.

This role sits in Organizational Change Management, blending human-centered design with rigorous change planning. You will partner with clients across North America, design change strategies, lead communications, train workforces, and track adoption to ensure lasting value.

Qualifications

• Minimum 3-5 years in client-facing change management roles.

Responsibilities

• Guide clients through awareness to adoption for AI, ERP, CRM, and Microsoft 365 transformations.

Skills

Change management

Client-facing

Microsoft Transformations

AI Copilot

SharePoint

Teams migrations

Design thinking

Executive storytelling

Travel up to 50%

Tools

Microsoft Copilot

Microsoft 365

Job description

Want to drive customer value with AI and turn your ideas into human impact? So do we. At Avanade, we are breaking apart the traditional process of setting strategies and goals first, then finding technologies to achieve them. In the age of AI and rapid digital transformation, there’s no time for that linear process. We partner with clients to accelerate value by being ambitious, imaginative – and fast. We believe “big” and deliver personally. We relentlessly challenge, encourage, support our client partners and each other. Come join us: As the strategic and experience consulting arm of Avanade, our Advisory & Experiences practice ensures enterprise technology investments deliver real business results. We combine deep Microsoft expertise with strategic vision and human understanding to transform how organizations apply technology to accomplish their goals. Our approach is comprehensive yet practical: we develop strategies rooted in business objectives, design systems that humans actually want to use, and enable our clients to implement real solutions that drive measurable outcomes—from operational efficiency to productivity gains, sustainable growth, and breakthrough innovation.

What you’ll do:

Within Organizational Change Management (OCM), we guide clients through the journey from awareness to adoption for critical Artificial Intelligence, Enterprise Resource Planning, Customer Relationship Management, and Microsoft 365 transformations. Our consultants help our clients realize the full value of their Microsoft technology investments, aligning stakeholders around shared visions, developing and implementing tailored change strategies, leading communications and engagement efforts, assessing change impacts, and designing training programs that upskill workforces and drive sustained adoption. We measure what matters—tracking progress, surfacing insights, and adjusting strategies to ensure lasting impact. Microsoft is our medium, and we are masters of our craft—bringing unmatched product knowledge, strategic insight, and human-centered delivery to every engagement.

Skills and Experience:

Minimum 3-5 years in client-facing change management roles, with prior experience in Microsoft Transformations including AI/Copilot, SharePoint, and Teams migrations. Lead and deliver organizational change management strategies for AI-enabled workplace transformation programs with a focus on Microsoft technologies. Assess organizational readiness and identify gaps in capabilities, culture, and processes. Facilitate stakeholder engagement, communication planning and change impact assessments across diverse organizational levels. Design and facilitate training programs to upskill client workforces and support technology adoption. Define and implement change measurement frameworks to track adoption, engagement, and business impact. Collaborate with cross-functional teams to ensure alignment between change strategy, business goals, and technical delivery. Build trusted relationships with client stakeholders to support program success and long-term transformation. Coach client team members in change management best practices. Apply design thinking and human-centered approaches to change planning and solution design. Navigate ambiguity and adapt change strategies to dynamic client environments and evolving program needs. Demonstrated experience in management consulting, preferably with a global firm. Familiarity with AI tools and agents (e.g., Microsoft Copilot) and their integration into change management strategies. Comfortable navigating complex, matrixed environments and working across cross-functional teams. Demonstrated ability to apply design thinking and human-centered approaches to change planning. Strong analytical skills with experience using data to inform and measure change impacts. Exceptional verbal and written communication skills, including executive-level storytelling. Flexible, analytical, AI literate, and effective in dynamic client environments. Proficient in Microsoft Office Suite and familiar with broader Microsoft ecosystem tools. Willingness to travel within North America (up to 50%).

About you:

You are naturally curious and take the time to deeply understand client needs before proposing solutions. You thrive in collaborative environments and enjoy bringing together diverse teams to solve complex challenges. You are a strategic thinker who can balance business outcomes, technical considerations, and delivery realities. You excel at translating complex concepts into clear and compelling stories that resonate with clients and stakeholders. You are proactive, adaptable, and energized by working on high-impact opportunities. You are passionate about delivering innovative solutions that create measurable value and lasting client relationships.

A great place to work:

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 60,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. We have been recognized as Microsoft's Global SI Partner of the Year more times than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges. We are a people first company, committed to providing an inclusive, diverse, and equitable workplace for our employees and reflecting the communities in which we operate. Our Avanade Truly Human Living strategy is built on a foundation of well-being for our people. Create — Be yourself. Bring big ideas to life. See your contributions make a difference. Do your best work. Develop your skills as a specialist in your field and feel empowered to think differently and challenge the norm. As a team, we go further together. Inspire — Feel valued and supported. Thrive in an inclusive culture that celebrates diverse perspectives. Receive mentoring and coaching from experienced leaders. Work with great tools and exciting client projects. Feel part of something bigger. At Avanade, you truly belong. Accelerate — Develop your career by working with Microsoft technologies. Experience opportunities to build relationships with clients and partners. Take advantage of an ever-growing library of training resources, certifications and learning paths. Get support from a company that genuinely cares about your long-term success. Avanade® Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, sexual identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status.

Compensation and Benefits:

Avanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: Benefits and Total Rewards | Avanade United States Role Location Annual Salary Range California: 125,000- 148,000 Cleveland: 108,000- 128,000 Colorado: 108,000- 128,000 Illinois: 120,000- 143,000 Maine: 108,000- 128,000 Maryland: 125,000- 148,000 Minnesota: 120,000- 143,000 New York: 132,000- 156,000 Virginia: 108,000- 128,000 New Jersey: 108,000- 128,000 Washington: 125,000- 148,000 Dist of Columbia: 125,000- 148,000 Massachusetts: 125,000- 148,000.

Join us:

At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well-being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities. Together, we do what matters.