CFIN Tower Lead: SAP Finance Ops & Global Delivery

TechDigital Group; Grand Rapids (MI); On-site; USD 150,000 - 190,000; Full time

Job summary

TechDigital Group is seeking an experienced SAP Central Finance Tower Lead to drive on-site operations for SAP CFIN and Finance towers in a global AMS environment. You will oversee incident governance, data reconciliation, and end-to-end financial close activities across on-site and offshore teams.

The ideal candidate has 10+ years of SAP FI/CO experience with CFIN, AIF, SLT, MDG, and a proven track record in service delivery leadership and stakeholder management in complex SAP environments.

Qualifications

• 10+ years of SAP Finance (FI/CO) experience with strong SAP S/4HANA expertise.
• Significant hands-on experience in SAP Central Finance (CFIN).
• Expertise in AIF, SLT, MDG, key mapping, business mapping, and data replication.
• Strong understanding of Finance close processes, reconciliation, and reporting.
• Experience managing P1/P2 incidents, SLA governance, and service delivery operations.
• Proven experience leading onsite/offshore teams in a global delivery model.
• Strong stakeholder management, communication, leadership, and problem-solving skills.
• Experience supporting large-scale AMS and production support environments.

Responsibilities

• Lead end-to-end SAP Central Finance (CFIN) and Finance tower operations.
• Provide support across SAP FI/CO processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, CO, Product Costing, and CO-PA.
• Support month-end, quarter-end, and year-end financial close activities.
• Analyze and resolve complex SAP Finance and CFIN production issues.
• Drive operational stability and proactively identify business-critical issues.
• Monitor and troubleshoot SAP SLT replication processes.
• Manage SAP AIF monitoring and resolution of replication and interface failures.
• Support CFIN reconciliation processes and financial data validation activities.
• Investigate and resolve mapping, master data, replication, and integration issues.
• Coordinate source-to-target financial reconciliation and data integrity efforts.
• Support ongoing replication, validation, and error-handling processes.
• Lead P1/P2 incident governance and escalation management activities.
• Coordinate bridge calls and cross-functional resolution efforts for critical incidents.
• Drive Root Cause Analysis (RCA) and implement corrective and preventive actions.
• Manage SLA compliance and reduce aging ticket backlogs.
• Convert recurring incidents into permanent problem management initiatives.
• Support Finance and CFIN changes, enhancements, testing, deployments, and stabilization activities.
• Serve as the primary onsite point of contact for the SAP Finance and CFIN tower.
• Lead and mentor a global onsite/offshore delivery team.
• Coordinate work across Finance, Integration, Basis, Development, and Functional teams.
• Drive SLA adherence, backlog reduction, operational excellence, and service quality improvements.
• Provide executive-level status updates, risk management reporting, and stakeholder communications.
• Lead continuous improvement and automation initiatives across tower operations.
• Partner with Finance stakeholders, business users, and IT leadership.
• Coordinate with SAP MM, SD, PP, Treasury, MDG, ABAP, Basis, and Integration teams.
• Support governance reviews, operational reporting, and strategic planning activities.
• Ensure alignment across onsite and offshore teams to deliver stable and efficient Finance operations.

Skills

SAP Central Finance (CFIN)

SAP FI/CO

SAP Treasury & Risk Management (TRM)

SAP S/4HANA Finance

SAP AIF

SAP SLT Replication

SAP MDG Integration

Financial Reconciliation

Incident & Problem Management

Root Cause Analysis

Service Delivery Leadership

Stakeholder Management

Job description

TechDigital Group is seeking an experienced SAP Central Finance Tower Lead to drive on-site operations for SAP CFIN and Finance towers in a global AMS environment. You will oversee incident governance, data reconciliation, and end-to-end financial close activities across on-site and offshore teams.

The ideal candidate has 10+ years of SAP FI/CO experience with CFIN, AIF, SLT, MDG, and a proven track record in service delivery leadership and stakeholder management in complex SAP environments.