CEx Program Specialist

Corning, Inc.; Charlotte (NC); On-site; USD 63,000 - 87,000; Full time

Benefits offered by this job

Company bonuses

Pension plan

Health benefits

Paid time off

401(k) matching

Employee Assistance Program

Job summary

Corning, Inc. in the United States is seeking a Program Specialist to support National Accounts by coordinating projects, managing orders, and aligning cross-functional teams to ensure on-time delivery.

You will partner with Account Managers and plant operations to track activity, resolve issues, and communicate status using Salesforce, Office tools, and SharePoint. Domestic travel may be required. This role emphasizes execution and customer focus with rigorous documentation.

Qualifications

• ERP systems and Microsoft Office proficiency required.
• Experience in a fast-paced, cross-functional environment.
• Experience in program coordination, customer operations, and sales support.
• Experience handling complex customer accounts or large projects.
• Ability to coordinate across plants and cross-functional teams.

Responsibilities

• Serve as a Program Specialist supporting National Accounts with coordination and execution.
• Provide global tracking and coordination to ensure consistent delivery.
• Manage orders, expedit es and related project activities.
• Partner with Product Line Management, plant teams, and other internal groups.
• Participate in customer calls and internal meetings for alignment and follow-up.
• Maintain detailed project documentation and timely communications.
• Collaborate with National Account Managers using Salesforce, Microsoft Office, Teams, and SharePoint; travel as required.

Skills

ERP systems

Microsoft Office

Excel

PowerPoint

Cross-functional collaboration

Fast-paced environment

Program coordination

Customer operations

Sales support

Supply chain

Project detail management

Tools

Salesforce

SharePoint

Teams

Job description

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The company built on breakthroughs.
Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose

Support National Accounts by serving as a program specialist responsible for project coordination, order management, and cross-functional execution. This role helps ensure consistent customer experience by partnering closely with National Account Managers and internal stakeholders to track project activity, coordinate priorities, manage changes, and support successful delivery across assigned accounts.

Key Responsibilities

• Serve as a Program Specialist supporting National Accounts through strong coordination, execution, and follow-through across customer projects and programs.
• Provide global tracking and coordination across assigned accounts to ensure consistent execution, visibility, and customer support.
• Manage orders, expedites, and related project activities to help meet customer commitments and delivery requirements.
• Partner closely with Product Line Management, plant teams, Customer Operations, Supply Chain, Manufacturing, and other internal teams to align priorities, status, and execution needs.
• Participate in customer calls and internal meetings to support communication, drive alignment, and ensure follow-up on project actions and key updates.
• Maintain detailed project documentation and provide timely, accurate communication regarding customer notifications, project changes, and execution status to internal and external stakeholders.
• Work with National Account Managers to proactively identify issues, remove barriers to execution, build strong customer relationships, and support business needs using systems such as Salesforce, Microsoft Office, Teams, and SharePoint, including travel as required.

Education and Skills - Required

• Familiar with ERP systems and Microsoft Office (Excel, PowerPoint)
• Experience in a fast-paced environment
• Experience working cross functionally
• Experience in program coordination, customer operations, sales support, product line management, supply chain, or related customer-facing roles
• Experience supporting complex customer accounts or large‑scale projects
• Experience coordinating across plants and cross‑functional teams
• Demonstrated ability to manage project details, customer communications, and execution follow‑up effectively

This position does not support immigration sponsorship.

The range for this position is$63,000.00-$86,625.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job‑related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well‑being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company‑wide bonuses and long‑term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well‑being, we provide a 100% company‑paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well‑being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company‑paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis ofrace, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [e-mail] .