Certinia Salesforce Developer and Administrator - US - Remote

Worldwide Clinical Trials - USA; Virginia (MN); Remote; USD 68,000 - 135,000; Full time

Job summary

Join a pioneering global CRO as a Certinia Salesforce Developer and Administrator, where your expertise will drive innovative solutions and enhance the Certinia PSA platform. In this dynamic role, you will design workflows, develop Apex code, and ensure system integrity while collaborating with diverse stakeholders. This is an exciting opportunity to contribute to a mission-driven team committed to improving lives through cutting-edge technology. If you're passionate about making a difference and thrive in a collaborative environment, this role is for you!

Qualifications

• 5+ years of experience as a Salesforce developer and/or Certinia Administrator.
• Salesforce Administrator and Platform App Builder Certifications preferred.

Responsibilities

• Lead development of the Certinia PSA platform and manage day-to-day administration.
• Collaborate with stakeholders to prioritize platform enhancements.

Skills

Apex Programming

Salesforce Administration

Certinia PSA

Effective Communication

Analytical Skills

Education

Bachelor’s Degree in IT or Financial discipline

Tools

Salesforce

Certinia

Conga

Job description

Certinia Salesforce Developer and Administrator - US - Remote

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates, and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, a global team of over 3,500 experts, bright thinkers, dreamers, and doers, changing the way the world experiences CROs in the best possible way.

Our mission is to work with passion and purpose every day to improve lives. We are seeking individuals who share this commitment.

Why Worldwide

We believe everyone plays an important role in making a difference for patients and caregivers. From accessible leaders to supportive teams, we are committed to fostering a diverse and inclusive environment that promotes collaboration and creativity. We pride ourselves on a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What the Salesforce Developer and Administrator does at Worldwide Certinia

The Certinia Salesforce Developer and Administrator (CSDA) will lead the ongoing development of the Certinia PSA platform, managing day-to-day administration and integrations with Salesforce and other financial systems. The ideal candidate has a proven track record of process improvement and adoption using Salesforce.com and will collaborate closely with the Salesforce Administrator for CRM-related functionalities.

Key Responsibilities

1. Certinia Configuration and Administration
   • Design and implement workflows, customizations, and automations.
   • Maintain system security, user setup, roles, profiles, and permissions.
   • Evaluate new releases of Certinia and Salesforce for impact and opportunities.
2. Certinia Development
   • Collaborate with external consultants to design, develop, and support Apex code, triggers, and flows.
   • Develop Apex code and triggers to support new features.
   • Maintain the Certinia code base.
3. Certinia Production Support
   • Provide technical support, troubleshooting, and maintenance for Certinia PSA.
   • Work with stakeholders to prioritize platform enhancements and manage development lifecycle.
4. Reporting and Dashboards
   • Create reports, dashboards, and flows to monitor data quality and integrity.
5. Communication and Change Management
   • Update management and stakeholders on changes, enhancements, and defect statuses.
   • Prepare for Salesforce and Certinia version releases and monitor ecosystem trends.

Qualifications and Experience

• Effective communication skills with diverse stakeholders.
• Ability to manage multiple priorities.
• Salesforce Administrator Certification (preferred).
• Platform App Builder Certification (preferred).
• Previous Certinia PSA experience (preferred).
• Experience in life sciences (preferred).
• Conga experience (preferred).

Educational and Professional Requirements

• Bachelor’s Degree in IT or Financial discipline.
• Minimum 5 years of experience as a Salesforce developer and/or Certinia Administrator.
• Proficiency in Apex programming and coding.
• Understanding of accounting concepts.
• Experience in life sciences, biotech, pharma, or CROs (preferred).
• Strong analytical skills.

Compensation
Exact salary varies based on skills, experience, and location: $68,005.00 - $134,995.00

We are passionate about the impact of our work on lives. For more roles, visit our careers page or connect with us on LinkedIn. Learn more about our values and culture at www.Worldwide.com.