Certified Veterinary Technician

Petco Animal Supplies, Inc.; Dedham (MA); On-site; USD 28,240 - 45,460; Full time

Job summary

Petco Animal Supplies, Inc. is looking for a dedicated Veterinarian Technician in Dedham, Massachusetts. The role involves providing exceptional veterinary care to patients and outstanding customer service to pet owners.

You will assist with surgeries, perform patient treatments, and maintain a clean hospital environment. Candidates should have a credentialed background with at least 1 year of experience and be ready to tackle emotional situations with a compassionate approach.

The position offers competitive hourly rates ranging from $20.50 to $33.00 depending on factors such as experience.

Qualifications

• Must be a Credentialed Veterinary Technician in the state.
• At least 1 year of experience in a veterinary practice.
• Ability to handle emotional and stressful situations professionally.

Responsibilities

• Greet clients and patients, record vital signs.
• Assist veterinarian with surgeries and treatment.
• Prepare and monitor patients during recovery.
• Maintain hospital cleanliness and support training.

Skills

Excellent written and verbal communication skills

Compassionate attitude during stressful situations

Telephone and computer skills

Team player

Education

Credentialed Veterinary Technician education

Job description

Position Purpose

The purpose of this Veterinarian Technician position is to provide excellent veterinary care to Vetco Total Care full‑service hospital patients and phenomenal customer care to owners. The Veterinary Technician represents the mission and values to all clients and partners. They set the tone for the technical and customer support team in the hospital and are responsible for fostering cohesion and motivation within the hospital partners.

Essential Job Functions

The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

• Greet clients and patients arriving for appointments or walk‑ins; escort into an exam room; obtain weight and vital signs; record in the electronic medical record; begin documentation of the patient visit.
• Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasia, under direct supervision.
• Perform patient restraint; obtain and process laboratory samples; handle and dispense medications as directed; maintain the electronic medical record.
• Schedule appointments; communicate with and educate clients; relay test results; manage inventory and client/patient records; manage accounts receivable.
• Prepare patients for surgical and dental procedures; safely support anesthetized patients; monitor during recovery; prepare for discharge or transfer.
• Provide in‑hospital treatments for sick patients (injectable, oral, intravenous); keep patients clean, watered, fed; safely walk canine patients for elimination.
• Participate in training of new staff members and disseminate knowledge as required.
• Keep hospital environment neat and clean; perform regular cleaning per schedule.

Other Duties and Responsibilities

• Perform additional duties as assigned.
• Provide backup phone and front desk support as needed.

Nature of Supervision

The Veterinary Technician reports to the veterinarian and the Hospital Office Manager or Hospital Leader on Duty, and for overall supervision, takes direction from the Hospital Office Manager.

Education and Experience

• College or college‑equivalent education completed, required to become a Credentialed Veterinary Technician in the state.
• At least 1 year of previous experience as a Veterinary Technician or working in a veterinary practice.
• Excellent written and verbal communication skills.
• Compassionate, professional attitude during emotional and stressful situations.
• Telephone and computer skills.
• Team player willing to learn new techniques, offer creative ideas, and accept change.

Work Environment

Majority of duties conducted in the Vetco Total Care full‑service hospital. Requires bending, kneeling, lifting up to 30 pounds, and standing for long periods. Much time spent in direct contact with clients and pets.

Contacts

Regular communication with clients, veterinary specialists, and product/service companies.

Salary Range

Hourly or salary range: $20.50 - $33.00. Pay may vary based on location, experience, and applicable wage laws.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.