Certified Travel Agent

Sweet Carolina Travels; Birmingham (AL); Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Remote work structure

Flexible hours

Full access to 158+ travel suppliers

Job summary

Sweet Carolina Travels is seeking a driven Certified Travel Agent to join a fully remote team. You will craft customized vacation packages across Disney, Universal, and other major suppliers, while delivering high-touch service and maintaining client records.

The ideal candidate is digitally savvy, self-motivated, and eager to learn within a supportive team culture. Training is provided, and there is flexibility in scheduling to fit your professional lifestyle.

Qualifications

• Must be 18+ years old.
• Reliable internet connection.
• Training provided — no prior travel experience required.

Responsibilities

• Provide expert travel recommendations rooted in industry standards.
• Build customized vacation packages with major suppliers.
• Deliver high-touch customer service with strong communication and follow-through.
• Stay current on supplier trainings, promotions and trends.
• Maintain accurate client records and itineraries.
• Collaborate with a team while owning your workflow and schedule.

Skills

Digital literacy

Customer service

Self-motivation

Team collaboration

Tools

Travel booking systems

Job description

Birmingham, Alabama, United States Sweet Carolina Travels

We're looking to onboard a driven, people-centric Certified Travel Agent who's ready to plug into a proven business model while bringing fresh energy to a timeless industry. If you're passionate about travel, love helping others, and want a career path that respects tradition while embracing innovation, this role could be your next big move.

What You'll Do (Core Responsibilities)

• Provide expert travel recommendations rooted in industry standards and long-standing best practices.
• Build customized vacation packages for clients across major suppliers like Disney, Universal, all-inclusive resorts, cruises, international destinations, and more.
• Deliver high-touch customer service through strong communication, follow-through, and relationship-building.
• Stay current on supplier trainings, promotions, and industry trends to serve clients with excellence.
• Maintain accurate client records, booking details, and itineraries.
• Collaborate with a supportive team while owning your workflow and schedule.

What We Offer

• 100% remote structure - work from home, work from your favorite café, or work while traveling.
• Flexible hours - you run your schedule like a true professional.
• Full access to 158+ travel suppliers worldwide.
• Ongoing training and certifications available almost 24/7.
• Community support, mentorship, and proven systems to help you scale fast.

Ideal Candidate

We're leaning into someone who brings heart, hustle, and a respect for the craft.

You'll thrive if you:

• Are digitally savvy and comfortable working online.
• Value structure, consistency, and clear processes.
• Can manage your time like a pro and stay self-motivated.
• Communicate in a positive, proactive, solution-driven way.
• Are excited to learn, grow, and plug into a winning team culture.
• Must be 18+
• Reliable internet connection
• Training provided - no prior travel experience required