Certified Travel Agent

Sweet Carolina Travels; Atlanta (GA); Remote; USD 40,000 - 64,000; Full time

Benefits offered by this job

100% remote structure

Flexible hours

Access to 158+ travel suppliers

Ongoing training and certifications

Mentorship and community support

Job summary

Sweet Carolina Travels is seeking a driven Certified Travel Agent to join a remote team and help clients craft memorable vacations. The role emphasizes high-touch service, personalized recommendations, and a strong work ethic in a flexible, tech-enabled environment.

You will manage bookings with major suppliers, stay informed on promotions, and maintain client records while collaborating with a supportive team. Training and ongoing development are provided to help you grow.

Qualifications

• Experience using travel booking platforms or supplier portals.
• Proven ability to provide personalized recommendations.
• Strong written and verbal communication across channels.

Responsibilities

• Provide expert travel recommendations rooted in industry standards and best practices.
• Build customized vacation packages across Disney, Universal, cruises, resorts, and international destinations.
• Deliver high-touch customer service with clear follow-through and relationship-building.
• Stay current on supplier trainings, promotions, and industry trends to serve clients well.
• Maintain accurate client records, booking details, and itineraries.
• Collaborate with a supportive team while owning your workflow and schedule.

Skills

Digital literacy

Time management

Customer service

Sales orientation

Communication

Job description

Atlanta, Georgia, United States Sweet Carolina Travels

We’re looking to onboard a driven, people-centric Certified Travel Agent who’s ready to plug into a proven business model while bringing fresh energy to a timeless industry. If you’re passionate about travel, love helping others, and want a career path that respects tradition while embracing innovation, this role could be your next big move.

What You’ll Do (Core Responsibilities)

• Provide expert travel recommendations rooted in industry standards and long-standing best practices.
• Build customized vacation packages for clients across major suppliers like Disney, Universal, all-inclusive resorts, cruises, international destinations, and more.
• Deliver high-touch customer service through strong communication, follow-through, and relationship-building.
• Stay current on supplier trainings, promotions, and industry trends to serve clients with excellence.
• Maintain accurate client records, booking details, and itineraries.
• Collaborate with a supportive team while owning your workflow and schedule.

What We Offer

• 100% remote structure – work from home, work from your favorite café, or work while traveling.
• Flexible hours – you run your schedule like a true professional.
• Full access to 158+ travel suppliers worldwide.
• Ongoing training and certifications available almost 24/7.
• Community support, mentorship, and proven systems to help you scale fast.

Ideal Candidate

We’re leaning into someone who brings heart, hustle, and a respect for the craft.

You’ll thrive if you:

• Are digitally savvy and comfortable working online.
• Value structure, consistency, and clear processes.
• Can manage your time like a pro and stay self-motivated.
• Communicate in a positive, proactive, solution-driven way.
• Are excited to learn, grow, and plug into a winning team culture.
• Must be 18+
• Reliable internet connection
• Training provided — no prior travel experience required