Certified Swing Manager

McDonald's dba Ison Family Restaurants; Cincinnati (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Medical and dental insurance

Employee discounts

Free meals at work

Job summary

McDonald's dba Ison Family Restaurants in Cincinnati is seeking a dedicated Shift Manager to lead the team, ensuring exceptional guest experiences. Responsibilities include supervising food safety, managing crew schedules, and providing leadership to staff.

This role offers flexible scheduling and opportunities for training and advancement, making it a dynamic position within the restaurant. A strong guest service focus and effective communication skills are essential.

If you're passionate about helping others and driving team performance, this opportunity is perfect for you!

Qualifications

• Passion for helping and serving others.
• Strong ability to anticipate guest needs.
• Proven experience in leading a team.

Responsibilities

• Lead the experience by managing crew schedules.
• Inspire crew and managers for outstanding guest experiences.
• Supervise food safety and cleanliness measures.
• Drive performance from the team.

Skills

Guest service focus

Effective communication

Decision making in fast-paced environment

Leadership skills

Education

Leadership Transitions Class certification

Job description

The Opportunity

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s restaurant offers a job combo that will fit you.

Perks and Benefits

• Flexible scheduling
• Paid sick leave
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts
• Free meals at work
• Medical and dental insurance (available to full-time employees)
• and much, much more!

Full‑time, part‑time, breakfast, lunch, late nights, weekends – whatever works for you, opportunities are available anytime – we’ve got a job combo specifically for you!

Job Responsibilities

In addition to following McDonald’s policies and procedures, this role is vital in the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results‑oriented: Drive and expect a high level of performance from the team

Qualifications

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (guests and fellow team members)
• A strong guest service and support focus
• The ability to communicate effectively and anticipate guest needs
• The ability to provide solutions and make decisions in a fast‑paced environment
• Is certified through McDonald’s Leadership Transitions Class

Equal‑Opportunity Employer Statement

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).