Certified Shift Manager: Lead Teams, Grow Career

McDonald's; Westbrook (ME); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Short-term disability insurance

Long-term disability insurance

Vacation time

Earned Paid Leave

401(k) retirement plan

Free meals while working

College tuition assistance

High school diploma completion program

English-language learning courses

Career advising

Free uniforms

Employee referral bonus opportunities

Flexible scheduling

Walk-in interviews 8:00–11:00 a.m. and

Walk-in interviews 2:00–4:00 p.m.

Job summary

McDonald's is hiring a Certified Shift Manager in Westbrook, ME. This role leads assigned shifts, ensures fast, accurate, friendly service, and provides guidance to crew and other managers while upholding quality, service, and cleanliness.

We offer training and advancement, flexible scheduling, and benefits such as health and retirement plans, tuition assistance, and free meals. Walk-in interviews are available on many days from 8:00–11:00 a.m. and 2:00–4:00 p.m.

Responsibilities

• Supervising food-safety and cleanliness procedures to ensure McDonald’s standards are met
• Providing direction, coaching, and support to crew members during assigned shifts
• Communicating effectively with crew members and the next shift manager
• Achieving restaurant targets during assigned shifts
• Helping restaurant departments meet their goals
• Monitoring safety, security, inventory, and profitability
• Managing crew deployment and break schedules during assigned shifts
• Encouraging strong performance and teamwork
• Providing exceptional customer service
• Ensuring quality food production
• Training new team members on essential job duties
• Addressing customer concerns professionally
• Following cash-handling and security procedures
• Completing assigned shift-management and administrative tasks

Job description

McDonald's is hiring a Certified Shift Manager in Westbrook, ME. This role leads assigned shifts, ensures fast, accurate, friendly service, and provides guidance to crew and other managers while upholding quality, service, and cleanliness.

We offer training and advancement, flexible scheduling, and benefits such as health and retirement plans, tuition assistance, and free meals. Walk-in interviews are available on many days from 8:00–11:00 a.m. and 2:00–4:00 p.m.