Certified Roofing Specialist

Pho Prime, LLC; Wilmington (NC); On-site; USD 63,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Best Choice Roofing is hiring Certified Roofing Specialists in Wilmington, NC. This role involves assessing storm damage and guiding homeowners through restoration and insurance claims. Ideal candidates will have sales or customer service experience, communication skills, and a valid driver's license. Benefits include comprehensive training, attractive compensation with earnings potential from $63k to $120k annually, and a supportive team environment. Join a leading company with a commitment to career growth and quality service.

Qualifications

• 1-2 years of sales, customer service, or consultative experience preferred.
• Must possess a valid driver’s license and reliable vehicle.
• Ability to climb ladders and inspect roofs.

Responsibilities

• Respond to warm sales leads and close contracts.
• Generate leads through neighborhood canvassing.
• Educate homeowners on the restoration process.

Skills

Sales experience

Customer service experience

Strong communication skills

Interpersonal skills

Lead generation

Job description

Overview

Best Choice Roofing is seeking Certified Roofing Specialists to support the growing demand for residential roofing services following severe weather events. In this consultative role, you will work directly with homeowners to assess potential storm damage and guide them through the roof restoration and insurance claims process.

This opportunity is well suited for individuals with sales, customer service, or consultative experience who are looking to build a rewarding, performance-driven career while helping homeowners restore and protect their homes.

Key Responsibilities

As a Certified Roofing Specialist, you will be responsible for responding to warm sales leads by visiting homeowners, conducting roof and property inspections, guiding customers through the restoration process, and providing solutions to help fund any needed repairs. You will also be responsible for generating new leads by canvassing neighborhoods where property damage has occurred and speaking with homeowners about risks and solutions. You will serve as a trusted advisor to homeowners, ensuring a seamless and positive experience. Other responsibilities include:

• Rapidly responding to warm sales leads to close contracts for our services
• Generating sales leads through neighborhood canvassing and door knocking
• Traveling to areas recently hit by storm damage to identify signs of roof and property damage.
• Climbing onto roofs and into attics to conduct damage assessments and presenting findings to homeowners (thorough training will be provided).
• Educating homeowners on the restoration process and serving as a technical advisor to effectively resolve client concerns.
• Providing estimates and funding options and collecting payments as required.
• Working with insurance companies and meeting with adjusters to facilitate the best outcomes possible for homeowners.
• Obtaining agreements and contracts from homeowners for roof restoration services.
• Attending weekly sales meetings and actively participating in team communication.

Qualifications

• 1-2 years previous sales, customer service, or consultative experience is preferred
• Experience with lead generation, canvassing, or similar outreach activities is preferred
• Must possess a valid driver’s license with access to reliable vehicle transportation
• Strong communication and interpersonal skills are required for success
• Capable of utilizing technology (computer and smartphone apps) and gathering and analyzing information
• Ability to climb a ladder and scale roofs for inspection
• Ability to work outdoors, including walking and occasionally carrying up to 50 lbs
• At least 40 hours of daytime availability weekly (Schedule is flexible, but most Saturdays are required)

What We Offer

• Comprehensive Training: We provide paid training on how to recognize damage and advise homeowners of risks to their property, how to conduct work safely, and how to help homeowners restore the condition of their home.
• Attractive Compensation: Our pay structure rewards your personal effort and performance, with a paid training period and uncapped incentives-based compensation thereafter. Sales representatives who graduate training typically earn from $63k-$120k per year following training. Past sales experience, your skill level, and personal effort will all play a role in your actual earnings.

Real Career Growth Opportunity: Over 95% of our management roles are filled with internal talent, illustrating our commitment to helping our team to grow their skills and careers.

Flexible Schedule and a supportive team environment.

Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement.

About Us

Founded in 2009, Best Choice Roofing has grown into one of the largest residential roofing companies in the United States. With more than 70 branches nationwide, we are proud to provide high-quality roofing solutions to homeowners across the country. To date, our team has installed over 1 billion shingles, reflecting both the scale of our operations and the trust our customers place in our work.

Our success is built on strong leadership, proven systems, and a team-focused culture. We are committed to investing in our people by providing the training, tools, and support needed to succeed.

At Best Choice Roofing, we believe in building lasting relationships with our customers and our team members while continuing to grow and deliver outstanding results.

We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.