Certified/Registered Medical Assistant - Spine

OrthoCarolina; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

OrthoCarolina in Charlotte, NC seeks a full-time Clinical Assistant in our Spine clinic. The role supports orthopedic patient care, performs routine office procedures, conducts triage calls, educates patients, and collaborates with physicians to deliver high-quality care.

Key qualifications include graduation from an accredited medical assisting, athletic training, or nursing program or equivalent certification; CPR certification; and EMR proficiency with EPIC.

Qualifications

• Graduate of an accredited program for medical assistants, athletic training, or nursing, or certified.
• CPR certification is required.
• Travel to other OC locations may be required.

Responsibilities

• Update clinical notes in the electronic medical record.
• Complete phone triage with patients and caregivers.
• Casting and bracing tasks as needed.
• Perform routine office procedures.
• Provide patient education and discharge instructions.

Skills

EMR (Epic)

Phone triage

Patient education

Communication

Education

AS Biology

BS Biology

Tools

Epic EMR (EMR)

Job description

Responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, completing triage which includes the delivery, management and coordination of telephone live calls and Voice Mail; Tasks; Fax etc. Communicating effectively with others and assisting the physician/mid-level provider in the delivery of patient care.

AtOrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group ofindividuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization.OrthoCarolinahas 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us

We are looking for a full-time Clinical Assistant in our Spine clinic. The schedule is Monday – Friday, 8a-5p.

The Clinical Assistantis responsible forproviding and coordinating orthopedic patient care which includes performing routine office procedures and testing,participatingin patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care.

Essential Functions:

• Updating clinical notes in electronic medical systems
• Completing phone triage
• Casting and bracing
• Performing routine office procedures
• Providing patient education

Skills and Abilities:

• Knowledge of EMR (Epic)
• Ability to triage patient telephone calls. Gather pertinent facts; be asaccurateand concise as possible to assess patient health status and act asliaisonbetween patient and provider.
• Ability toclearly and effectively educate patients, families and staffregardingthe full scope of patient care needs related to the care of patients with orthopedic problems.
• Communicate effectively and clearly.Respond well to questions with patients, physicians/ mid-levelprovidersand co-workers.

Qualifications:

• Graduateofan accredited program for medical assistants, athletic training,ornursing.Or Experience plus certification.
• Certification isrequired.

For information regarding eligibility for certification please visit:

https://www.nhanow.com/Eligibility#

https://americanmedtech.org/certification/get-certified

• CMA/RMA must be registered/certified through one of the following national organizations: American Association of Medical Assistants (AAMA), NationalHealthCareerAssociation (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA)
• EMTs will need Emergency Medical Technician certification.National Certification is accepted, following guidelines set forth by the Nationalboardthat State certification isrequiredupon recertification.
• ATCs will need to be board certified as Athletic Trainer
• New graduates are welcome
• Travel to other OC locations may berequired.

A Typical Day:

A typical day for the clinical assistant involves collaborating with and providing clinical and administrative support to the healthcare practitioner to ensure the delivery of high quality, compassionate patient care.The clinical assistant greets patients as they escort them to the exam room.They obtain and document past medical/surgical histories, vitals, patientmedicationsand allergies in the EHR system (EPIC). This roleassiststhe practitioner with patient examinations, treatments, and in-office procedures, in addition to cleaning and sterilizing rooms and equipment after each encounter. Some day-to-day tasks include suture/staple removal,assistingwith casting/bracing, andassistingwith injections. A pivotal job function for our clinical assistants is to educate patients through booklets/instruction sheets prior to minor proceduresin accordance withphysician instruction. This position will also orchestrate administrative duties which may include ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system.

Employee Type

Regular

Qualifications

Skills

Education

A.S: Biology, B.S.: Biology

Certifications

CPR - Other

Language

Work Experience

Clinical Experience