Certified Project Specialist - Metro New Jersey

Brasseler USA Inc.; New Jersey; Remote; USD 60,000 - 94,000; Full time

Job summary

An established industry player is seeking a Certified Project Specialist to join their dynamic team in Metro New Jersey. This role involves leading the project management of capital equipment installations, ensuring customer satisfaction through effective communication and coordination. You will work closely with various teams, manage timelines, and oversee the entire installation process. Ideal candidates will possess strong leadership and organizational skills, along with a commitment to delivering exceptional service. This is an exciting opportunity to make a significant impact in a company dedicated to improving healthcare outcomes.

Qualifications

• 6+ years of related experience in project management.
• Previous experience in Dental/Medical project management preferred.

Responsibilities

• Manage installation of capital equipment from start to finish.
• Coordinate with teams and ensure project timelines are met.
• Communicate progress and escalate issues to management.

Skills

Project Management

Leadership

Organizational Skills

Troubleshooting

Interpersonal Communication

Time Management

Customer Service

Problem Solving

Education

Bachelor's Degree in related discipline

Tools

Trello

Job description

Certified Project Specialist - Metro New Jersey page is loaded

Certified Project Specialist - Metro New Jersey

Apply remote type Field locations New Jersey - Remote time type Full time posted on Posted Yesterday job requisition id R129478

JOB OVERVIEW:

This position is responsible for supporting and working in conjunction with the District Manager, Operations & Sales Support teams and Equipment Sales teams to deliver a superior customer experience by planning and project managing the installation of capital equipment. Key performance elements include overall internal and external coordination and communication delivering high quality and efficient installations and achieving overall internal and external customer satisfaction.

KEY RESPONSIBILITIES:

In conjunction with the District Manager, responsible for the overall project management and installation of capital equipment for our customers from beginning to completion:

• Participate in Equipment Planning Meetings (EPM) to provide updates to the team on project progress and solutions to issues that arise.
• Update the Primary Project Management Software (Trello) which includes taking project notes and pictures to ensure the system is current and contains the information required for an installation.
• Responsible for all documentation relevant to installation checklist or delegate to appropriate TSM.
• Assist in selection of installation teams per project and manage the project timeline.
• Serve as the primary point of contact for designated large capital equipment installations; meet with the sales representative and contractor at initial project and job site meetings; and monitors progress through all stages of job completion.
• Obtain and review all plans and spec sheet information and provides direction to tradesman.
• Review all equipment orders to ensure accuracy of required accessories.
• Determine project job site readiness prior to HSD installation.
• Assist in coordinating equipment delivery details which includes but is not limited to: ensuring the construction site is ready; communication with all 3PLs; and ensures each delivery is correct.
• Attends project kick-off and go live date meetings and events.
• Acts as primary contact with contractors and suppliers as it relates to the build-out and installation projects.
• Communicate with customer and District Manager on the installation progress. Escalate issues to District Manager as required.
• Owns the overall project punch list to completion; accuracy in proper completion of job notes in Tello
• Review with customer the proper use and care of equipment, which includes walk-through of installation guides when appropriate and coordinates initial third-party training when required.
• Coordinates Disconnect/Reconnect assessment to determine man hours and need for additional trades for projects.
• Responsible for required backing requirements, local building codes, and available as a backup to Equipment Specialist (ES) for Shielding Plan Site Spec when needed
• Assist District Manager in risk management claims or other installation issues.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Provide job site leadership, oversite, and accountability for project completion as scheduled per construction plan.
• Provide coaching and guidance and constructive feedback to HSD team with respect to the installation process.
• Communicate with ES and DM on any findings that can impair our ability to perform the job as planned.
• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures including Worldwide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

SPECIFIC KNOWLEDGE & SKILLS:

• Ability to lead installations
• Excellent Leadership skills
• Strong organizational skills
• Intermediate troubleshooting skills
• Proven ability to work with confidential information
• Ability to present preventative maintenance to customers
• Independent self-starter
• Intermediate computer skills
• Understanding and ability to explain HSD specific dental plans
• General understanding of the trades (plumbing, electrical, construction, etc.)
• Interpersonal/ communication skills
• Proven ability to administer on time and accurately (work orders, FSRs, concur, e-time, RMA’s, 2579 reporting, etc.)
• Firm understanding of all company policies and local government regulations

GENERAL SKILLS & COMPETENCIES:

• Basic understanding of industry practices
• Excellent time management skills and the ability to prioritize work
• Ability to set clear team goals, delegate tasks and set deadlines
• Very good attention to detail and accuracy
• Customer service oriented and ability to work with and resolve complex issues
• Ability to plan and arranges activities
• Excellent interpersonal communication skills
• Excellent written and verbal communication skills
• Ability to maintain confidential and highly sensitive information
• Ability to work in a team environment
• Ability to multi-task
• Ability to manage conflict
• Capacity to work effectively under pressure
• Good analysis and problem solving skills
• Oversee multiple and/or complex projects
• Identify and recommend continuous improvement opportunities
• Establish productive working relationships at multiple levels within the organization

MINIMUM WORK EXPERIENCE:

Typically 6 or more years of related experience. Previous Dental/Medical project management/leadership/installation or related experience of 2 or more years.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in related discipline.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

COMPENSATION:

The posted range for this position is $60,080 - $93,876 , which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

At the time of this posting, this position is eligible for a bonus not reflected in the posted range subject to the achievement of the plan.

Henry Schein, Inc.is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

About Us

Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York,nearly

30 miles fromMelville, New York, whereour corporate headquarters

resides today.In the depths of the Great

Depression,Henry and his wife Esther made a bold bet on their futureall while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is nowa Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners.

Since our foundingwe have stayed true to Henry and Esther’s values which has allowed ustoevolve, expand, and grow our Company.Now servingmore than1 millioncustomers in 33 countries and

territories,the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.

We invite you to join approximately 25,000 Team Schein Members,who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish byproviding a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work.

No matterthe role you are seeking, we encourage you to comebe a part of a team that makes the world a healthier place.

Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers , as a result of a physical or mental impairment, you can request reasonable accommodations.

Please e-mail the appropriate email address below withthe type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request.

It is important to us to offer different types of work arrangements. Please see the types we offer below:

Work From Home: Work is performed directly from the TSM's home office.

Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required.

Onsite: Work is performed exclusively at a company facility.

Field: Position requires traveling to different locations within a specific geographic territory, as assigned.