Certified Pharmacy Technician - Phone Support

Onco360, Inc.; Town of Hyde Park (NY); Remote; Full time

Job summary

Onco360 Oncology Pharmacy is seeking a Certified Pharmacy Technician for a phone support role in New Hyde Park, NY. This position allows for remote work after an initial onsite training period. Ideal candidates will have strong customer service skills and a solid understanding of pharmacy operations. We offer competitive pay, bonuses for certifications, and a comprehensive benefits package.

Benefits

Medical, Dental, Vision

401k with a match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Company paid life and disability benefits

Paid Volunteer Day

Floating Holiday

Referral Incentive

Quarterly incentive bonuses

Shift differential for weekend schedules

Qualifications

• Licensed/registered pharmacy technician or as required by state law.
• Minimum 1 year experience as a Pharmacy Technician.
• Certification from PTCB preferred.

Responsibilities

• Assist health care providers and patients by phone.
• Coordinate medication refill deliveries.
• Handle rejected claims with insurance companies.

Skills

Interpersonal skills

Customer service skills

Organizational skills

Analytical skills

Typing/keyboarding skills

Knowledge of medical terminology

Education

High school or equivalent

Job description

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This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have Full Time positions available on our phone support team.

Our specialty pharmacy is located in New Hyde Park, NY. This is a remote opportunity, after onsite training period.

Starting salary from $22.00 an hour and up. We also offer $3.00 shift differential for weekend schedules!

We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.

We offer a variety of benefits including:

• Medical; Dental; Vision
• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability
• Paid Volunteer Day
• Floating Holiday
• Referral Incentive
  
  

As a member of our Inbound and Outbound Phone Support team, you will:

• Assist health care providers and patients by phone; answering questions and requests.
• Communicate with patients and physician office staff to coordinate medication refill deliveries.
• Work with Insurance companies regarding rejected claims and prior authorizations.
• Serve as a primary contact for calls to patients and physicians.
  
  

To be successful in this role, you will need:

• Good interpersonal skills
• Excellent verbal, written and customer service skills
• Ability to work independently, meet deadlines and be flexible
• Good organizational skills and detail oriented
• Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
• Ability to perform tasks accurately and efficiently when inputting information
• Licensed/registered pharmacy technician or as required by state law
• Basic math and analytical skills
• Intermediate typing/keyboarding skills
  
  

Required education:

• High school or equivalent
  
  

Required experience:

• Pharmacy Technician: 1+ years
  
  

Desired license or certification:

• PTCB Certification
• Registered Pharmacy Technician
  
  

Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.

#OncoPhone1

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Pharmaceutical Manufacturing

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