Certified Pharmacy Technician, Outpatient Prescription Center, 32hr

UMass Memorial Health; Worcester (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

UMass Memorial Health is seeking a Certified Pharmacy Technician for their Outpatient Prescription Center. In this full-time role, you will handle medication tasks under supervision and manage pharmacy operations. Ideal candidates will have a high school diploma, pharmacy licensing, and proficiency in pharmacy practices. This position offers a chance to contribute to exceptional patient care in a supportive environment.

Qualifications

• Required to be a graduate with a high school diploma or equivalent.
• Must have current pharmacy licensing.
• Certifications from recognized bodies such as PTCB preferred.

Responsibilities

• Responsible for the daily operations within the Outpatient Pharmacy.
• Processes prescriptions through the pharmacy computer system.
• Interacts with patients and providers for effective communication.

Skills

Proficiency in math

Positive work ethic

Ability to follow oral and written instructions

Education

High school diploma or equivalent

Current license with the Massachusetts Board of Pharmacy

Certification by PTCB or National Healthcareer Association ExCPT

Job description

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Exemption Status

Non-Exempt

Schedule Details

Monday through Friday, Saturday

Scheduled Hours

rotating schedule between the hours of 6:45am-7pm Monday through Friday and Saturdays 8:30am-5pm

Shift

4 - Mixed Shift, 8 Hours (United States of America)

Hours

32

Cost Center

10010 - 3808 Prescription Center Memorial

Union

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direct supervision of a pharmacy supervisor and pharmacist is responsible for performing daily operations within the pharmacy. Performs medication related tasks such as packaging, preparation of all forms of medications, record keeping, and all aspects of drug distribution.

Major Responsibilities

• Responsible for the day to day operations within the Outpatient Pharmacy.
• Assists in UMMMC Meds to Beds prescription intake and delivery and documents appropriately on patient medical record and pharmacy tracking report.
• Responds accurately and timely to provider inquiries about discharge prescriptions and documents accordingly on patient medical record.
• Processes prescriptions through pharmacy computer system.
• Maintains inventory by conducting daily cycle counts, receiving the order, and removing outdated items from active stock.
• Interacts with providers and provider staff to receive and clarify orders.
• Interacts with patients to update them on out of stock, insurance, or other emergent issues.
• Maintains required prescription records as necessary in accordance with regulatory and hospital requirements.
• Enters new prescriptions and refills into the computer system.
• Resolves common adjudication issues and troubleshoots with insurance when necessary.
• Answers doctor and patient telephone calls.
• Appropriately fills and maintains prescription dispensing robot.
• Dispenses prescriptions through point of sale after verifying two patient identifiers.
• Maintains a clean work area and assists in quality indicator monitoring.
• Assists with yearly inventory in assigned areas.
• Participates in identifying problems or areas for improvement and assists supervisor with problem solving projects and improving operations; participates in Continuous Quality Improvement activities and/or teams.
  
  

Standard Staffing Level Responsibilities

• Complies with established departmental policies, procedures and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains, regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.
  
  

License/Certification/Education

Position Qualifications:

Required

• High school diploma or equivalent.
• Current license with the Massachusetts Board of Pharmacy.
• Certified by one of the national governing bodies such as PTCB, or the National Healthcareer Association ExCPT.
  
  

Experience/Skills

Required:

• Position requires proficiency in math and, knowledge and ability to use a computer.
• Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.
• Positive work ethic, motivated and professional demeanor to promote teamwork in the department.
  
  

Preferred

• Preferred to have recent pharmacy work experience within the past 6 months.
  
  

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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