Certified Pharmacy Technician — Mason Service Center

Mercy Health; Mason (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Mercy Health is seeking a Certified Pharmacy Technician (CPhT) for the Mason Service Center. The role involves dispensing medications under pharmacist supervision, maintaining stock, and providing excellent patient service. Strong accuracy with prescriptions and patient data is required.

Eligible for a $5,000 sign-on bonus and a 40-hour weekly schedule with four 10-hour shifts. The position emphasizes teamwork, education of patients on wellness programs, and contribution to cost savings.

Qualifications

• High School Diploma or GED; ExCPT certification required.
• Strong communication and customer-service skills.
• Experience with pharmacy calculations and terminology.

Responsibilities

• Communicate with patients, physicians offices and pharmacies by phone.
• Provide excellent customer service by phone with patients and healthcare workers.
• Educate patients on wellness programs and cost-savings opportunities.
• Collaborate with team to meet department goals.
• Assist in purchasing to maintain stock; reorder medications and supplies.
• Count and ensure timely delivery of medication orders.
• Attach prescriptions and patient data to profiles and document allergies/conditions.
• Enter prescription information into the pharmacy system accurately.

Skills

Customer service

Communication skills

Pharmacy terminology

Pharmacy calculations

Team collaboration

Education

High School Diploma or GED

ExCPT Certification

Job description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

All Work Shifts (United States of America)

Mercy Health

Shift- 4 10 hour shifts

7:30am-6pm (4 days per week)

Rotating Saturday shifts every 4 weeks or so

This position is currently eligible for a $5,000 sign on bonus!

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Certified Pharmacy Technician (CPT) – Mason Service Center

Perform technical duties under direct supervision of pharmacist related to dispensing medications as prescribed by physicians or other qualified prescribers. Contributes to outstanding quality control measures in performing duties related to customer service, work environment cleanliness, and medication management. Acts as a mentor and guide to other support personnel based on proven job expertise.

Job Responsibilities

• Communicate with existing Bon Secours Mercy Health employees, physician offices, or pharmacies via inbound and outbound calls

• Performs excellent customer service by phone with patients and other healthcare workers

• Educate patients on company wellness programs and opportunities for cost savings

• Communicate and discuss with fellow team members to reach department goals

• Assists in purchasing functions to maintain stock levels. Reorders medications and supplies as indicated

• Accurately count and ensure timely delivery of medication orders.

• Attaching prescriptions/patient info/financial payment to a patient profile and ensuring that all notated drug/allergy/health conditions are documented properly.

• Typing prescription information into electronic pharmacy system such as drug name, strength, quantity, directions, day supply, doctor information and/or transfer information.

Role Essentials

• High School Diploma or equivalent (e.g. GED)

• Must possess national certification as a Certified Pharmacy Technician (CPhT)

• Applied knowledge of insurance processing, customer service, or call center processes and practices

• Must demonstrate superior communication skills, both written and verbal

• Experience with performing pharmacy related calculations

• A positive attitude with a desire to help our members and be engaged with your team

• Must have a minimum of one year retail or mail order pharmacy experience

Education

• High School Degree or GED

Licensure/Certification

• Valid ExCPT Certification provided by the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with State Board of Pharmacy (required)

Experience

• Previous experience working in Retail, Ambulatory, Outpatient, Hospital, Acute Care, or Home Infusion Pharmacy (preferred)

Skills & Abilities

• Ability to be proactive in a rapidly changing environment

• Engage with staff and patients in a professional manner

• Possesses problem-solving skills with excellent communication and interpersonal skills

• Requires knowledge of pharmacy terminology, medication names, and aseptic technique

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department

Retail Rx - 330 - HHP Home Delivery

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a__ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiantive Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].