Certified Pharmacy Technician - Mason Service Center

Mercy Health; Mason (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus

Medical and dental coverage

Paid time off

Tuition assistance

Job summary

Mercy Health in Mason, Ohio, is looking for a Certified Pharmacy Technician to provide outstanding customer service and support medication management. In this role, you will engage directly with patients and healthcare professionals, ensuring timely medication deliveries and accurate records.

Applicants must have a High School Diploma or equivalent and national certification as a Pharmacy Technician. Previous pharmacy experience is preferred. The position includes a $5,000 sign-on bonus and provides comprehensive benefits including medical, dental, and tuition assistance.

Qualifications

• Must possess national certification as a Certified Pharmacy Technician (CPhT).
• Must have a minimum of one year retail or mail order pharmacy experience.
• Experience with insurance processing and call center practices.

Responsibilities

• Communicate with healthcare workers and patients via calls.
• Handle medication orders and educational outreach.
• Maintain accurate patient profiles in the system.

Skills

Customer service

Communication skills

Pharmacy calculations

Proactive attitude

Problem-solving skills

Education

High School Diploma or equivalent

Tools

Electronic pharmacy system

Job description

Mercy Health

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours: 40

Work Shift: All Work Shifts (United States of America)

Shift - 4 10 hour shifts

7:30am-6pm (4 days per week)

Rotating Saturday shifts every 4 weeks or so

This position is currently eligible for a $5,000 sign on bonus!

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Certified Pharmacy Technician (CPT) - Mason Service Center

Perform technical duties under direct supervision of pharmacist related to dispensing medications as prescribed by physicians or other qualified prescribers. Contributes to outstanding quality control measures in performing duties related to customer service, work environment cleanliness, and medication management. Acts as a mentor and guide to other support personnel based on proven job expertise.

Job Responsibilities

• Communicate with existing Bon Secours Mercy Health employees, physician offices, or pharmacies via inbound and outbound calls
• Performs excellent customer service by phone with patients and other healthcare workers
• Educate patients on company wellness programs and opportunities for cost savings
• Communicate and discuss with fellow team members to reach department goals
• Assists in purchasing functions to maintain stock levels. Reorders medications and supplies as indicated
• Accurately count and ensure timely delivery of medication orders.
• Attaching prescriptions/patient info/financial payment to a patient profile and ensuring that all notated drug/allergy/health conditions are documented properly.
• Typing prescription information into electronic pharmacy system such as drug name, strength, quantity, directions, day supply, doctor information and/or transfer information.

Role Essentials

• High School Diploma or equivalent (e.g. GED)
• Must possess national certification as a Certified Pharmacy Technician (CPhT)
• Applied knowledge of insurance processing, customer service, or call center processes and practices
• Must demonstrate superior communication skills, both written and verbal
• Experience with performing pharmacy related calculations
• A positive attitude with a desire to help our members and be engaged with your team
• Must have a minimum of one year retail or mail order pharmacy experience

Education

• High School Degree or GED

Licensure/Certification

• Valid ExCPT Certification provided by the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with State Board of Pharmacy (required)

Experience

• Previous experience working in Retail, Ambulatory, Outpatient, Hospital, Acute Care, or Home Infusion Pharmacy (preferred)

Skills & Abilities

• Ability to be proactive in a rapidly changing environment
• Engage with staff and patients in a professional manner
• Possesses problem-solving skills with excellent communication and interpersonal skills
• Requires knowledge of pharmacy terminology, medication names, and aseptic technique

Mercy Health is an equal opportunity employer.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department

Retail Rx - 330 - HHP Home Delivery

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmatively action and equal opportunity employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].