Certified Pharmacy Technician, Inbound Phones - Remote, TN - Accredo Specialty Pharmacy

The Cigna Group; Bloomfield (CT); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare solutions provider is seeking a licensed Certified Pharmacy Technician in Tennessee to work from home. In this detail-oriented role, you’ll assist patients with medication orders, ensuring accuracy in the system while providing outstanding support. The ideal candidate will have strong customer service skills, a valid pharmacy license, and experience with data entry. This position offers a comprehensive benefits package from day one.

Benefits

Medical, Dental & Vision coverage

18 days Paid Time Off

401K with Company Match

Tuition Assistance

Qualifications

• Must reside in TN.
• Customer service experience required, phone experience is a plus.
• High speed internet with a wired ethernet connection.

Responsibilities

• Assist patients over the phone with prescription orders.
• Investigate issues with doctors and other healthcare providers.
• Ensure prescriptions are accurately entered into the system.

Skills

Customer Service experience

Tech Savvy

Strong computer/data entry ability

Education

High School Diploma or GED

Valid Pharmacy Technician license

Tools

Microsoft Office products

Job description

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.

Accredo Specialty Pharmacy is looking for licensed Pharmacy Technicians only in TN. Candidates MUST reside and be licensed in TN only!

As a Certified Pharmacy Technician, residing in TN, you will work from home, assisting patients in receiving life sustaining medications to help manage rare and/or chronic diseases. You’ll be empowered to engage patients, insurance companies, and multiple departments to process Prescription orders and ensure timely shipment of medications. This role is very detail oriented, and you’ll spend the majority of your day working on our computer system entering data and talking on the phone.

This is a front end position where you'll assist patients in 3 separate roles within this team;

• Communicate directly with patients, prescribers, and healthcare professionals via inbound calls.
• Receive inbound calls for new verbal prescriptions and clarifications on existing orders
• Reconcile patient charts with new demographics and health related information from your interactions.

How you’ll make a difference:

• Ensure prescriptions are accurately entered into system.
• Investigate issues with pharmacist, doctors & other healthcare providers.
• Provide guidance to our patients about medication coverage.
• Juggle multiple tasks without sacrificing attention to detail.

What you need to do the job:

• High School Diploma or GED
• Must reside in TN
• Customer Service experience required, phone experience, a plus
• Valid Pharmacy Technician license/certification/registration as required by state laws.
• Tech Savvy- Strong computer / data entry ability with Microsoft Office products
• High speed internet with wired ethernet connection.
• Private & quiet workspace

What you’ll love about working at Cigna:

• Fun, friendly, and unique culture – Bring your whole self to work every day!
• Medical Dental & Vision start 1st day.
• 18 days Paid Time Off & 8 Paid Holidays
• Employer Contributions for HRA and HSA accounts
• 401K with Company Match
• Tuition Assistance

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [e-mail] for support.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.