Certified Pharmacy Technician

Waco Family Medicine; Waco (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Waco Family Medicine is seeking a Certified Pharmacy Technician to engage with patients, manage prescriptions, and work closely with the pharmacist. This full-time position requires a high school diploma, certification, and strong communication skills, with a preference for bilingual candidates. You will play a critical role in ensuring patient-centered care while operating in a busy pharmacy setting.

Qualifications

• High School diploma or equivalent and Texas State Board of Pharmacy – Pharmacy Technician certification.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of pharmaceutical terminology and pharmacy operations.

Responsibilities

• Receive prescriptions and verify patient information.
• Calculate drug dosages and enter data into management system.
• Assist the pharmacist and maintain a clean work area.

Skills

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Strong analytical and problem-solving skills

Knowledge of pharmaceutical and related medical terminology

Knowledge of pharmacy operations and safety standards

Fluent in Spanish

Education

High School diploma or equivalent

Texas State Board of Pharmacy – Pharmacy Technician certification

Job description

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• Receive prescriptions from patients and take specified medical histories.
• Check prescriptions for completeness of information.
• Verify patient information and proper physician authorization.
• Calculate correct drug dosages and convert between metric and apothecary systems.
• Enter patient and prescription data into pharmacy management system.
• Comply with all regulations related to confidentiality of patient information.
• Under the supervision of the pharmacist, pre-package commonly used quantities and assist with the dispensing of prescriptions.
• Provide non-drug information to patients and clinicians and answer appropriate questions.
• Assist pharmacist to resolve prescription problems with clinicians.
• Operate point-of-sale system by accurately balancing a cash drawer and processing receipts. Reconcile daily payments received with computer totals and prepare an accurate bank deposit.
• Answer telephones and provide service excellence to patients and other partners, utilizing the AIDET (Acknowledge, Introduce, Duration, Explanation, Thank) framework to ensure all interactions are patient-centered and contribute to a positive patient experience.
• Maintain a clean work area and equipment.
  
  

Primary Duties

• Receive prescriptions from patients and take specified medical histories.
• Check prescriptions for completeness of information.
• Verify patient information and proper physician authorization.
• Calculate correct drug dosages and convert between metric and apothecary systems.
• Enter patient and prescription data into pharmacy management system.
• Comply with all regulations related to confidentiality of patient information.
• Under the supervision of the pharmacist, pre-package commonly used quantities and assist with the dispensing of prescriptions.
• Provide non-drug information to patients and clinicians and answer appropriate questions.
• Assist pharmacist to resolve prescription problems with clinicians.
• Operate point-of-sale system by accurately balancing a cash drawer and processing receipts. Reconcile daily payments received with computer totals and prepare an accurate bank deposit.
• Answer telephones and provide service excellence to patients and other partners, utilizing the AIDET (Acknowledge, Introduce, Duration, Explanation, Thank) framework to ensure all interactions are patient-centered and contribute to a positive patient experience.
• Maintain a clean work area and equipment.
  
  

Other Duties

• Other duties as assigned by supervisor
  
  

Physical And Mental Requirements

• Visual and auditory accuracy
• Shift length - 8 hours
• Indoor setting
• Continuous use of computer and calculator
• Long periods of standing or sitting
• Frequent use of telephone
• Continuous repetitive grasping and manipulation of both hands
• Continuous conversational communication
• Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing
• Occasionally carrying, lifting, pushing and pulling of up to 25 lbs.
• Occasionally working in confined, noisy, dusty areas
• Infrequent use of personal car
• Understand/carry out simple/detailed, oral/written instructions
• Occasional travel
• Memorize and retain instructions
• Read and interpret detailed specifications
  
  

REPORTS TO: Director of Pharmacy Services and Associate Director of Pharmacy Services

EDUCATION & EXPERIENCE: High School diploma or equivalent and Texas State Board of Pharmacy – Pharmacy Technician certification.

SKILLS: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Knowledge of pharmaceutical and related medical terminology, knowledge of metric and apothecary measurement systems. Knowledge of pharmacy operations and safety standards. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Fluent in Spanish is strongly preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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