Certified Pharmacy Technician

TalentWorldGroup Plc.; Orlando (FL); Remote; USD 36,000 - 48,000; Full time

Job summary

TalentWorldGroup Plc. is seeking Remote Pharmacy Technicians to support healthcare clients from home. The ideal candidate will have an Illinois Pharmacy Technician License, strong customer service skills, and the ability to communicate effectively in both English and Spanish. This role offers a starting training rate of $18/hour, transitioning to $20/hour, with potential for career growth in a supportive, remote work environment.

Benefits

Career growth and development potential

Gamification program for earnings

Qualifications

• 2 to 4 years of experience in customer service or call center environments.
• Strong written and verbal communication skills in English and high-level Spanish.
• Experience interacting professionally with patients and medical personnel.

Responsibilities

• Serve as primary contact for order fulfillment and customer inquiries.
• Handle incoming orders via various systems.
• Ensure compliance with relevant regulatory procedures.

Skills

Customer Service

Healthcare Logistics

Bilingual Communication

Multitasking

Education

Active Illinois Pharmacy Technician License

Tools

USB-wired headset

Job description

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Location: Remote (Must reside in FL, IN, IL, or WI)

Start Date: Aug 18, 2025

Application Deadline: July 15, 2025

About TalentWorldGroup

Think Global Expect Amazing. TalentWorldGroup is a revolutionary multilingual contact center. We're on a mission to reinvent home-based work and build the workplace of the future. As a people-focused company, we specialize in premium remote staffing solutions for global clients.

Position Overview

We are currently hiring Remote Pharmacy Technicians licensed in Illinois, English and with a high level of Spanish, located in either Illinois, Wisconsin, Indiana, or Florida to support a leading client in the healthcare industry. This is a fully remote, work-from-home opportunity ideal for professionals with a background in pharmacy support, customer service, and healthcare logistics.

Key Responsibilities

• Serve as the primary point of contact for order fulfillment and customer inquiries, including returns, credits, and product delivery.
• Manage incoming orders via phone, fax, web, or electronic systems.
• Handle exceptions, investigate service issues, and resolve complex customer concerns using sound judgment.
• Track shipments, manage order exceptions, and coordinate product availability and backorders.
• Collaborate with manufacturing and distribution teams to meet delivery expectations.
• Set up new customer accounts, document service requirements, and maintain accurate records.
• Ensure compliance with relevant regulatory procedures at the federal and state levels.
• Provide high-quality communication with patients, providers, and other healthcare professionals.
• Support service team performance by participating in training and mentoring new hires, as needed.
• Uphold metrics-based performance standards and support continuous improvement initiatives.

Mandatory Requirements

• Active Illinois Pharmacy Technician License (or must obtain before training begins)
• Reside in Florida, Indiana, Illinois, or Wisconsin

Qualifications

• 2 to 4 years of experience in customer service, supply chain, or call center environments (U.S.-based)
• Strong written and verbal communication skills with English and high-level Spanish
• Excellent organizational and interpersonal skills
• Ability to multitask in a fast-paced environment
• Strong orientation towards metrics and KPIs
• Experience interacting professionally with patients, RNs, and medical personnel

Technical Requirements

Internet Connection

• Stable broadband internet
• Ethernet (wired) connection required
• USB-wired headset (noise-canceling preferred)

Minimum PC specifications:

• RAM: 8GB or higher
• Free Storage: 10GB minimum
• Screen Resolution: 1920x1080
• Operating System: Windows 11+ or macOS 13+

Start Date: August 18, 2025

Schedule: Monday to Friday, 9:00 AM 5:00 PM EST

Production Schedule

Operating Hours: Monday to Friday, 8:00 AM 6:00 PM EST

Minimum Weekly Hours: 30 (up to 40)

Training Rate: $18/hour

Post-Training Rate: $20/hour

Fully remote, home-based work environment

Long-term project-based opportunities

Career growth and development potential

Long-term cooperation agreement

Gamification program (make more money, get holiday paid hours)

If you are a licensed pharmacy technician with a commitment to delivering exceptional service in a virtual setting, we invite you to apply today.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Health Care Provider

• Industries

  Outsourcing/Offshoring

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